The customer service was beyond expectations. Andrew is a very knowledgeable individual with outstanding customer service skills. I also want to recognize Mason for his professionalism and customer service. Both made me feel like I had been a long time customer, when in reality this was my first time at the shop. Even though, they couldn’t find the source of the problem, they did their best to recommend the next steps. I was impressed by the process of sharing in real time actual photos of the findings through the inspection of my vehicle; smart way to keep the customer informed and engage during the process. Not only it gives you a true sense of what is going on but also peace in mind knowing they are being absolutely forthcoming with recommendations. Unlike other shops and dealers where you go through the process “blindfolded” until you get the Bill. I will absolutely recommend Craftsman Autocare to anybody. Excellent job folks!