Mon – Fri | 7:00am – 6:00pm

Sat | 8:00am – 4:00pm

Customer service is very professional. The waiting room & shop at the KINGSTOWNE, VA. location are very clean, well-maintained and welcoming to customers & their pets (w/ dog treats & a water bowl for Fido). They did take a LONG time to complete the work. My ‘brake job’ on one axle (w/ new rotors) took almost 6 HOURS. The ‘delay’ was partially due to their ordering the “wrong” parts from their warehouse? Once the error was caught, & the correct part re-ordered, the job went smoothly. I really like the 40 pt. full auto ‘inspection’ Craftsman provided. They caught many problems proactively, & provided very good recommendations & ‘alerts’!!!

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