This was the first time I had serviced my 6-year-old Avalon outside of the dealer where I bought it. I thought I would try Craftsman because it is near my new home, and I was not disappointed. Despite the appointment being for a routine oil change, the mechanics checked everything, and gave me confidence that my car is good to go. And all at a reasonable price! I will definitely service my car at Craftsman from here on out.