The guys provided great service without trying to upsell me. When I have taken my car to the dealer for regular maintenance in the past they always call me with all the other things that I “need to have done” and try to charge me thousands of dollars. Craftsman is great because they took care of everything I needed, and when I picked up the car they provided a report on other items I can consider for the future. I really appreciate their professionalism and the care they took in talking to me about any car.