I highly recommend Craftsman Auto Care – Fairfax. I had a knocking noise in my rear suspension system, which is a complex problem to diagnose given the numerous possible problem areas. I worked with several mechanics and the Manager, Richard Tonetti, to get the problem resolved. The effort took several tries to determine the exact problem area, but persistence prevailed. Richard said that he would completely resolve the problem, no matter what it took, and his actions and the mechanics actions showed they will actually do what they say they will do. I have taken my car to Craftsman Auto Care – Farfax since they first opened for routine maintenance and inspections. They have done a good job every time. Their electronic inspection reports provide responsive, valuable information for keeping my car in good mechanical condition.