The left rear brake light was out on my 2008 Toyota Highlander and I planned on replacing myself, but I was having trouble turning the knob on the compartment to replace. I brought a bulb with me to Craftsman Auto in Kingstowne and they told me that it would be a complicated 2.5 hour task to change, because they would have to remove my whole back bumper etc to access. They gave me an estimate of $396.95 ( which I had them text to me). I left and went to another auto mechanic. He changed the bulb in less than one minute. Feeling sorry for the many other customers that have most likely also ripped off. Extremely disappointed.