I really do not take time to give a review or make comments about a service I received. If I do not like what I encounter I just do not come back. However, with regards to Craftsman Auto and both Steve and Andrew I must say they are exceptionally good. I notice they took the time to explain what my service involves and how much it will cost me. They are by far the best service advisors I have encountered in the last 30 years. They are very personable and down to earth with not only me but also with other customers I saw them work with. They make you feel like family and in this day and age that is important. Keep up the great work! Customer for life Big John