Chantilly location! I can’t tell you how amazing this shop is! I was avoiding getting new tires/service done just because it takes 3-4 hours. I called to schedule my service and they said the tires could be there in 12 hours. So, I took my car in the next day. I had to change the drop off time multiple times, which they were very flexible about. I needed a ride home last minute and they took me home after drop off. Just as predicted, the service was done in 3 hours and I went to get my car. Andrew was very knowledgeable with his recommendations and didn’t try to do services I didn’t need, which I appreciated. Upon checking out, I started talking about the coupons I had. Bob told me that he would take care of it. I ended up saving $50 more than anticipated. From start to finish, getting new tires, a balance, alignment, and oil/filter change was easy and affordable. I appreciated their willingness to work with my crazy schedule and appreciate Bob’s kindness. I felt like I was in a small town shop where everyone is family. There is no doubt I will be returning to Craftsman for my next services!