I usually don’t leave reviews unless something significant happens.. so let me take a minute to say that the CUSTOMER SERVICE @ Craftsman Auto Fairfax is FANTASTIC! I called them 10min prior to closing to address fixing my tire w/ nail in it – the manager was kind and said come on over. The mechanic fixed it within 15min and took it out around the block to ensure everything worked properly (which I appreciated).. after I heard the manager tell someone else to come over for last minute issue – he then told me “no cost, free of charge” I was blown away!! This team cares about customer service, I’ll definitely be back!