Mike was exceptional from start to finish, very friendly and did not try to sell anything that wasn’t needed. I went for an oil change, and was reminded that my inspection was due at the end of the month. The great mechanics at Craftsman were able to take care of the inspection, which was followed up with a full vehicle health report, including recommendations for items (with photos!) needing attention, without pressure to complete immediately. If you aren’t able to drop off your vehicle, the waiting room is well-equipped with water, coffee/tea/hot chocolate, snacks, and comfortable seating with television and free WiFi. Everyone was professional, easy to talk to, and the place is genuinely the type of place you want to take your vehicle. Highly recommend!