I do a lot of mechanical work myself so I know how important it is to find a good shop when I can’t get the job done. Some issues are just to much for me to handle. My new shop of preference is “ Craftsman Auto Repair.” They are by far one of the most honest, efficient and customer friendly shop I have associated with in Virginia to date! It is my belief that this is a direct result of “Ownership “ I have personally met and talked with Mr. Matt, he is genuinely interested in his customers vehicle needs and their satisfaction. The shop manager at this location is named Jeremy, he’s young but that does not in anyway say that he is not knowledgeable because he is. He doesn’t try to fluff you up if he doesn’t know something he will quickly tell you that he has to do some research and then he will give you his response. Jeremy is honest and fair and he delivers upon what is agreed. There was a time when they shop ran into an additional problem and without hesitation he immediately took pictures and contacted me to get my input before he proceeded with the repair and it was still on time. This is a serious professional full service shop and they are very good at what they do.