I went in to get the oil changed on my 2019 Jeep Cherokee Turbo-4 and the people at Craftsman-Merrifield took great care of me. They were able to change the oil and do a complete inspection with some suggestions on things to look for in the next 10-20k miles. There was no pressure and they even gave me a military discount. I will be sure to skip bringing my Jeep back into the dealer for maintenance and come back to Craftsman.