After a terrible experience and getting absolutely ripped off at a different mechanic (who charged me $200 for an oil change, tire rotation and diagnostic, told me I had to buy the a new piece from the dealership myself, and were just terribly rude) I decided to call Craftsman Auto Care and I must say the difference in customer service alone was night and day! Ray and his team were so welcoming, and walked me through every step of the way – what I actually needed, and what I could hold off on. Ray explained that not only did I not need to buy the piece, he had it all fixed and ready to go in a couple of hours! These guys are incredible, I felt treated fairly and kindly and they just got a customer for life!