First of all , I have never been more pleased with an Auto shop before coming to Carftsman. Very inviting atmosphere..love the waiting area..Krystal and her staff went above and beyond to take care of what another auto place screwed up. Made sure I was able to get back and forth to work while waiting for my car to be fixed. Micca the mechanic came in on his day off to help out also. I will never go anywhere else with my baby (my Car). Krystal made me feel very comfortable (I am usually anxious when dealing with my baby)and explained everything to me where I could understand .Thank you guys again for all your hard work!!