As a mechanically competent woman, I highly recommend this shop. I’m at a point in my life where I just don’t have time to do the kind of maintenance and repair work that I did on my own when I was younger. I didn’t encounter any BS or up-sell attempts. Nor did I notice any when I was listening to interactions between the staff and other customers. Every person I talked with or observed was polite and friendly. The shop is clean, and if you live/work nearby they’ll offer you a lift.