I talked to Steve, CJ, and Tom before, during, and after the job. Everyone was professional and polite. I am glad I called them before I went straight to the dealership. It saved me some fortune. I really feel I can trust these guys. It is very important to me to have that trust, which is hard to find in nowadays dealership. I like their diagnostic statement in digital format. I think it should be the industry standard. It’s so valuable for people who don’t know the car very much.