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Craftsman Cares

Supporting Our Community With The Craftsman Cares Program

Our vision for Craftsman Auto Care includes the words, “help those in need, and provide inspiration for others to follow their dreams.” Craftsman is so much more to us than “just” a business or a way to make money. It is the result of more than 30 years of hard work and sacrifice, and it is an opportunity for us to use our experience and talents to Pay It Forward with an Impact.

This unique program gives “one big break” to families or individuals in need of auto repair or transportation. We appreciate how impactful a “break” is because we wouldn’t be in business without the one that helped us get started back in 1998.

To Be Considered For This Program, Candidates Must Meet The Following Criteria:

  • Live in Northern Virginia – This program is only available to individuals who can bring their vehicle to one of our seven Craftsman Auto Care locations (Alexandria, Ashburn, Chantilly, Fairfax, McLean, Merrifield, or Sterling). We’re unable to assist with repairs completed elsewhere.
  • Be facing a temporary hardship – Ideal candidates are experiencing a short-term financial challenge and need dependable transportation or minor car repairs to get back on their feet.
  • Have a sponsor – Each application must be submitted with the support of a sponsor from a trusted organization such as a church, school, employer, or charitable group. We will verify the sponsor’s involvement as part of the application process.
  • Applications must be submitted using this online form – Submitting an application does not guarantee repairs. It is simply a request for inspection and consideration. Each request is reviewed individually, and assistance is awarded based on need and the resources available at the time.

How the Program Works:

  • We work through a waitlist and review applications in the order they’re received.
  • Vehicles must be drivable. We’re unable to accept towed-in vehicles. If we’re not able to move forward with repairs, the car must be able to leave the lot under its own power.
  • We focus on safety-related repairs. This allows us to help more people by addressing the most critical needs first.
  • Approval for an inspection does not guarantee any repairs. After the inspection is complete, the results will be reviewed by our team to determine whether we can move forward with assistance based on need and the resources available at that time.

Questions?

If you have any questions about the program or the application process, please email us at info@craftsmanautocare.com with the subject line “Craftsman Cares.” We’re happy to help!

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