Craftsman Auto Care was my preferred installer for new tires I purchased online thru SimpleTire.com for my Volvo SUV. The experience was great. Dropped my car off in the morning, and they had it ready for pickup early afternoon. They were super nice, very knowledgable, and did a great job mounting and balancing my new tires. The car handles great and rides smoothly. I realize mounting tires is a pretty simple service, but these tires were balanced to perfection. They clearly take great care in everything they do, no matter how simple it may be. I may have just found my new go-to service center for my 13 year old BMW.