I have been to many auto shops throughout my life, but Craftsman Auto Care has to be the best experience I have had at a auto shop. Jeremy greeted me and put my concerns about my truck at ease. He took my car in immediately and had the tech examine my brakes. Jeremy took me to my truck and showed me how my brakes were shot and needed to be replaced. He gave me an accurate estimate and started work that afternoon. Here is the part that impressed me: the brakes were still making a strange sound and they would have to keep the car overnight. They let me use a “loaner” car for the day. I was so worried how my wife and I would get to work without our second vehicle. I got the car next day and it brakes work great. Thanks to Jeremy and Mike for making this a pleasant experience and the great job.