Testimonials

Loved the customer service and communication

I will only go to Craftsman for my auto care needs! The service is impeccable, and they are communicative and transparent about all charges and work that needs to be done. I appreciate the ease of working with them and highly recommend them!

Excellent service and people are very generous.

I called this morning and asked if they could look at my car today...concerned that there may be a quickly escalating clutch problem. I was told yes and was at their shop maybe 20 minutes later. There appears to be a much less severe issue that may not need to be addressed immediately. We discussed some other concerns I had...will certainly be bringing the car back. I'm so thankful they were ready and able to help. There are other places that may have tried to take advantage in this case.

Awesome place, expedient service, friendly staff, I am going to be returning for sure!

Was trying to get a safety inspection done today when 4 other local shops were either to busy or "already filled to capacity" or didn't have enough inspectors or some other excuse. Called Craftsman auto care since they had good reviews and are fairly new, Jonathan picked up the phone and was super helpful and accommodating even though I had no appointment. They were able to get my inspection done within an hour and gave me a complimentary digital complete vehicle inspection/lookover. When it was complete I then had the pleasure of speaking to Krystal who went over my inspection report and gave me some clarification on what things to keep an eye out for that might need to be repaired/replaced in the future. She was very thorough and no one that I spoke to there tried to sell me on any unnecessary services or repairs. Overall amazing experience and super friendly customer service orientated shop. Look forward to doing more business with them.

Very friendly and professional staff. Top notch mechanics.