Felicia Pehrson
7/30/2023
Craftsman Auto Care - Fairfax
Hi Felicia, thank you for the review! We appreciate your business! - Your Craftsman Team
Sierra Strickler
7/30/2023
Craftsman Auto Care - Chantilly
They were great! Super nice, super helpful, and managed to squeeze me into the schedule last minute when I was worried my car wasn’t safe to drive (it was not). They also were very understanding about my budget and helped me decide what needed to be prioritized so that I could afford it. Thanks y’all!!
Hi Sierra, thank you for the review! We are so happy that we could provide great service and get you and your car safely back on the road! We will always go above and beyond! We truly appreciate your business and look forward to your next service! - Your Craftsman Team
Kimmy Loso
7/29/2023
Craftsman Auto Care - Ashburn
I arrived early. John at the Ashburn location invited me in and started Sevice immediately. There was no wait. He made sure that I was comfortable and kept me informed the entire time. The customer service was top notch. I definitely recommend this location. I will definitely be returning. Thanks again, John.
Hi Kimmy, thank you for the review! Customer service is always our top priority, along with providing professional, knowledgeable, efficient services. We are so happy that Jonathan and our Ashburn team could provide such a great experience! Your business and recommendation to others means the world to us! - Your Craftsman Team
JJ Miller
7/29/2023
Craftsman Auto Care - Sterling/Cascades
You won’t find a more courteous, friendly, or honest group of people.This is a professional shop with a very clean and welcoming waiting area. They’re not going to try to over-sell you, but will provide you a very detailed assessment and pathway to keep your car safe and in shape. They have my business and I’d recommend them to anyone.
Hi JJ, thank you for the stars! We are SO happy that we could always provide professional, honest, thorough services for you and your car! It is great to hear you enjoyed our showroom, and that our digital inspection could provide an in-depth analysis of you car! Your business and recommendation to others means the world to us! - Your Craftsman Team
Abhishek Joshi
7/29/2023
Craftsman Auto Care - Mclean
Hi Abhishek, thank you for the stars! We appreciate your business! - Your Craftsman Team
N Virginia
7/29/2023
Craftsman Auto Care - Chantilly
So, I needed a Safety Inspection and since it was the end of the month, I needed the inspection asap. Typically, places close to my home (Ashburn) have long lines (I was in Chantilly for another reason so thought I’d check them out). Saturday morning 7:30am, I arrived. They open at 8:00am. An employee was there and says, “you’re the first person here”. Thank goodness. I left my car and met a friend for coffee (since I already had plans to meet my friend). Craftsman Auto Care was a godsend to get my inspection done quickly. Handicap accessible and easy access to the front door.
Thank you so much for the review! We are happy to hear that we could get that inspection done for you efficiently and professionally! We are always here for anything you need! Your business means the world to us! - Your Craftsman Team
George Lin
7/29/2023
Craftsman Auto Care - Fairfax
Hi George, thank you for the review! We appreciate your business! - Your Craftsman Team
Artem Murzo
7/28/2023
Craftsman Auto Care - Sterling/Cascades
Great quality service. Made an appointment, was done within a few hours.
Hi Artem, thank you for the review! We truly appreciate your business! - Your Craftsman Team
Lesley Beck
7/28/2023
Craftsman Auto Care - Chantilly
My new garage! 1st time at Craftsman Chantilly where my 2011 Prius had a much needed tune-up. Time & care taken by Alejandro & Dashaun to go over everything before & after. Both were knowledgeable, thorough, & extremely pleasant to work with. Didn't meet technician, but car is purring so thank you Trent!
Hi Lesley, thank you for the review! It is so great to hear that Alejandro, Dashaun, and Trent could take such great care of you and your Prius! We are so happy that we could provide such excellent service and get your car purring again! We truly appreciate your business! - Your Craftsman Team
Patrick Hannah
7/28/2023
Craftsman Auto Care - Sterling/Cascades
Great experience! Very detail oriented and shows genuine interest in ensuring the customer’s vehicle is in tip-top condition!!
Hi Patrick, thank you for the review! We will always go above and beyond to provide excellent service. We truly appreciate your business! - Your Craftsman Team
