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Vidya Krishnan
7/18/2023
Craftsman Auto Care - Sterling/Cascades
While I was driving from Virginia to Philly my car showed an oil change level warning I wanted a quick fix so that the car does not break down before I each Philly .I visited this auto care and they were kind enough to fix it quickly by putting little oil just to enable the car without charging me anything .
Hi Vidya, thank you for the review! We are so happy that we could get your car in shape for your trip! We are always here for anything you need, we truly appreciate your business! - Your Craftsman Team
Lisa Wolfe
7/18/2023
Craftsman Auto Care - Ashburn
I really enjoyed the visit to Craftsmen Auto Care. The manager Jonathan went above and beyond! I left my coffee cup in my vehicle because I was using a cane to walk with. He graciously offered to retrieve my coffee cup from my vehicle so that I didn’t need to walk back outside. He explained what was being done with my vehicle and was so friendly and caring! I will definitely be back in the future. Plus they are offering $40.00 off of oil changes.
Hi Lisa, thank you for the review! It is great to hear Jonathan and the Ashburn team could go above and beyond making your experience at Craftsman one to remember! We always strive to offer excellent, professional services for you and your car. We look forward to your next service, we truly appreciate your business! - Your Craftsman Team
Elnora Washington
7/18/2023
Craftsman Auto Care - Sterling/Cascades
Great customer service. Had a run-in with a metal piece on the toll road and stopped by 25 minutes before closing and they took me with no questions asked. Great customer service and everyone was professional and efficient. Well definitely return and refer those I know. Also a plus that they were able to help with the tire even with rims. Thanks again!
Hi Elnora, thank you for the review! We are always here to help you - it is great to hear that we could efficiently fix your tire to get you safely back on the road! Your business and recommendation to others means the world to us! - Your Craftsman Team
Egor Emeliyanov
7/18/2023
Craftsman Auto Care - Ashburn
Very nice and clean facility, friendly staff, quick service.
Karen Hildebrandt
7/17/2023
Craftsman Auto Care - Ashburn
Staff and manager are more than accommodating. I popped in for something quick but while I was waiting the manager apologized to another customer waiting too long which was maybe 15 minutes. Kudos to the entire team ( manager Johnathan). You do not see customer service like this anymore!
K J
7/17/2023
Craftsman Auto Care - Alexandria
Been taking cars here for years as I work across the street. Staff is quick and responsive.
우yongin martial arts academy
7/17/2023
Craftsman Auto Care - Alexandria
Thank you so much.
Osman Hassan
7/17/2023
Craftsman Auto Care - Chantilly
Hassan was the best. He did my oil change and so fast I was out within 30 mins
Zoe Sousane
7/17/2023
Craftsman Auto Care - Merrifield
Super helpful staff who let me know to check my tire warranty to save me money even if it meant getting the tire replacement service done at a different place! I really appreciated their helpfulness and honesty. Can’t recommend enough - an all around excellent experience and I will be coming back here for any future maintenance needs.
Hi Zoe, thank you for the review! We are always here to help you out and get you the best deal no matter what! We look forward to your next service are will be here for all of your car care needs! Your recommendation to others and business means the world to us! - Your Craftsman Team
Zoe Sousane
7/17/2023
Craftsman Auto Care - Merrifield