Partha Chakravartti
7/13/2023
Craftsman Auto Care - Sterling/Cascades
I had an urgent need to replace the alternator belt that broke down on the road. I walked in with a crisis and Andrew appeared as an angel and prioritized my service and fixed my car in 90 minutes. Andrew made my day.
Hi Partha, thank you for the review! Ugh, we know how much of a headache and urgent issue is! We are so happy that we could get your car running smoothly again with professional, efficient service! Andrew and our Sterling team are the BEST! We truly appreciate your business! - Your Craftsman Team
Michael Burch
7/13/2023
Craftsman Auto Care - Chantilly
Excellent service. Honest. Fast. Professional….Matt curry has created another outstanding trustworthy auto care business
Hi Michael, thank you for the review! This is what we always strive to provide! Matt Curry and our amazing team definitely know what they are doing! We truly appreciate your business! - Your Craftsman Team
V R
7/13/2023
Craftsman Auto Care - Fairfax
Superb service, you guys ROCK...!
Thank you for the review! We truly appreciate your business! - Your Craftsman Team
Ed S
7/12/2023
Craftsman Auto Care - Alexandria
Hi Ed, thank you for the stars! We appreciate your business! - Your Craftsman Team
R. Mixer
7/12/2023
Craftsman Auto Care - Sterling/Cascades
I was out of town to Sterling, VA a few weeks ago for my daughter's soccer tournament and woke up to a flat tire in the hotel parking lot. As we pumped up the tire I searched online for a nearby auto repair shop and luckily chose the best one around - Craftsman Auto Care - Sterling/Cascades. I walked in to a clean, inviting, and friendly space. They offered me coffee, smiles, and laughs - all of which were so very welcome on a difficult morning. Turns out there was a nail in my tire and they took beautiful care of it. And I even got a story about Rhonda, which I loved! Best flat tire experience ever! I think it was Andrew who helped me out; I wrote his name on the business card and put it in my purse (which was stolen by the end of the soccer weekend) so I can't remember but I think that's it. Craftsman Auto Care was a highlight of my weekend! Thank you 🙂
Thank you SO much for the review and kind words! We are honored to provide such great car and customer service in a difficult situation! We are so happy to heat that Andrew and our Sterling team could get that tire fixed for you and back on the road for the soccer tournament! We are always here to provide a smile and thorough, professional services. Your business means the world to us! - Your Craftsman Team
Matt DiCriscio
7/12/2023
Craftsman Auto Care - Alexandria
Lisa is the best
Hi Matt, thank you for the review! Leesa and our Alexandria team are the BEST! We appreciate your business! - Your Craftsman Team
Bader Hakami
7/11/2023
Craftsman Auto Care - Merrifield
My roommate goes here and I needed help because I was in a pinch and they took care of me promptly. Would come here again!
Hi Bader, thank you for the review! We can always help you out with any issue! We look forward to your next needed service, we truly appreciate your business! - Your Craftsman Team
George Okeno
7/11/2023
Craftsman Auto Care - Fairfax
Hi George, thank you for the stars! We appreciate your business! - Your Craftsman Team
Maxim Gazis
7/11/2023
Craftsman Auto Care - Ashburn
This was a pleasant surprise. Craftsman goes above and beyond, I didn't realize what I was missing. Mason helped me understand specifically how and where things went wrong as well as updating me with photos and complete workup that was texted. All in all their practices are unlike other places and it matches their incredibly genuine personalities and capabilities. Everything is purring like a outdoor cat on a hot summer day.
Hi Maxim, thank you for the review! Mason and our Ashburn team will always go above and beyond for you and your vehicle! It is great to hear you appreciated our thorough digital inspection, and that we could provide a great experience from start to finish. It is so great to hear everything is back to running smoothly, we truly appreciate your business! - Your Craftsman Team
Mark Namoco
7/10/2023
Craftsman Auto Care - Fairfax
Friendly professional people! Went in for an alignment and fixed everything correctly! I highly recommend these guys!
