Testimonials

Amazing, on time, clean place, ans great service and customer service. Something was stuck on one of my car tires, was taken care of in no time

I did oil change. Good price and friendly service.

They were super respectful and helpful. This was my first visit and I will absolutely be back next time I need a fix.

Tin and Jorge really took care of me today. I bought a used car that had some issues I discovered the next day. Not fun. I’m glad I found Craftsman to help me out, through. Would recommend.

Great staff and great service! Matt, Tin and David were excellent! Would highly recommend coming here if you need work done!

The Craftsman Auto Care shop in Merrifield has been a huge help. They are courteous, professional, competent, and honest. Great to work with them. Highly recommend them.

Stopped by the shop as I noticed water seeping through near the sun roof and sides. DJ was super helpful and was able to have a technician look at it right away and clear the drains. Thank you guys for the outstanding customer service.

I recently had the pleasure of entrusting my vehicle's A/C repair to Craftsman Auto, and I couldn't be more impressed with their exceptional service. They went above and beyond to quickly resolve my A/C issues, ensuring a comfortable and stress-free driving experience once again. From the moment I contacted Craftsman Auto, their professionalism and customer-centric approach were evident. The staff was friendly, knowledgeable, and genuinely interested in understanding the problem with my A/C. They took the time to listen to my concerns, asking relevant questions to get a comprehensive understanding of the issue. What truly impressed me was their incredible efficiency. Craftsman Auto wasted no time in diagnosing the problem, and their skilled technicians promptly got to work. Within a single day, my vehicle's A/C system was fixed and functioning flawlessly. I greatly appreciated their commitment to completing the repair in such a timely manner, ensuring minimal inconvenience to my daily routine. Craftsman Auto's expertise in A/C repairs was evident in their meticulous attention to detail. They not only addressed the immediate problem but also conducted a thorough inspection of the entire system to identify any potential underlying issues. Their dedication to delivering a comprehensive solution instilled confidence in their work and left me reassured that my A/C would continue to perform optimally. Furthermore, the quality of the repair work was outstanding. Craftsman Auto utilized top-notch replacement parts and ensured that everything was installed correctly and in accordance with manufacturer specifications. The result was a rejuvenated A/C system that blew refreshing, cold air once again, providing relief from the summer heat. In addition to their technical prowess, Craftsman Auto exhibited exceptional customer service throughout my entire experience. They kept me well-informed at every step, explaining the repair process in a clear and concise manner. Their transparency and willingness to address any questions or concerns I had were truly commendable. Overall, I cannot recommend Craftsman Auto highly enough for their superb A/C repair services. Their promptness, expertise, attention to detail, and outstanding customer service make them a standout choice for any automotive repair needs. If you're seeking a reliable and efficient auto repair shop, Craftsman Auto is undoubtedly the place to go. They have earned my trust and future business.