Home » Testimonials
Navjeet Johal
6/3/2023
Craftsman Auto Care - Sterling/Cascades
Hi Navjeet, thank you for the stars! We appreciate your business! - Your Craftsman Team
Jason Bregger
6/3/2023
Craftsman Auto Care - Ashburn
Hi Jason, thank you for the stars! We appreciate your business! - Your Craftsman Team
Nur Kiymaz
6/3/2023
Craftsman Auto Care - Ashburn
I had a oil change at Ashburn location, very honest staff, they were very helpful explaining in detail my other concerns, mechanics were highly knowledgeable and professional, they test drove my car and offered a very honest recommendations. I highly recommend this location.
Hi Nur, thank you for the review! We are so happy we could provide a thorough evaluation of your car and professional, honest service! Your business and recommendation to others means the world to us! - Your Craftsman Team
Antoine Elachkar
6/2/2023
Craftsman Auto Care - Fairfax
It was easy to schedule the day and time for service. The service advisor (Matt) was very courteous and helpful. He explained the service to be provided and kept me informed of progress and explained the work performed once the car was ready. He applied available coupon to help defray some of the cost. When I needed to adjust my tire pressure, the technician who helped me was as courteous and friendly. Great experience.
Hi Antoine, thank you for the review! We are happy to hear you found ease in scheduling your appointment and that Matt and the Fairfax team could take such great care of you and your car! It is important to us to keep our customers in the loop every step of the way. We are always here for anything you need! We truly appreciate your business! - Your Craftsman Team
Laamia Khatib
6/2/2023
Craftsman Auto Care - Merrifield
Our go-to! Always kind, honest & efficient! Matt’s the best! Thank you!
Hi Laamia, thank you for the review! We are so happy to be your go-to place for professional, efficient, honest auto repair! Matt and the Merrifield crew are the best - we truly appreciate your business! - Your Craftsman Team
eric Sherfy
6/2/2023
Craftsman Auto Care - Sterling/Cascades
Staff was great
Hi Eric, thank you for the stars! We appreciate your business! - Your Craftsman Team
Heidi Wangerin
6/2/2023
Craftsman Auto Care - Sterling/Cascades
I can’t say enough positive things about the staff and level of service. They went above and beyond to help me. The manager took time to explain and make sure I knew exactly that was going on and the service was very prompt. Thank you for such great service!
Hi Heidi, thank you for the review! It is so important for us to always go above and beyond for our customers and take the time to keep our customers in the loop every step of the way! We truly appreciate your business! - Your Craftsman Team
Michele
6/2/2023
Craftsman Auto Care - Fairfax
Their work is always thorough and top-notch. I was helped by Thomas who is a vert polite young man and has a great future in auto mechanics.
Hi Michele, thank you for the review! We are always happy to provide professional, top-notch service! Thomas and the Fairfax crew are the best! We truly appreciate your business! - Your Craftsman Team
lemlem asfaw
6/1/2023
Craftsman Auto Care - Ashburn
Laura
6/1/2023
Craftsman Auto Care - Fairfax
They squeezed me in for a tire alignment since the nearby Costco doesn’t do them. Everyone was friendly and helpful. There is a Starbucks just a five minute walk from there so I could get some work done while waiting. The report they sent to my phone was really comprehensive and helpful. Highly recommend!
Hi Laura, thank you for the review! We are so happy we could get you in for a tire alignment and provide excellent, top-notch service for you and your car! It is also great to hear you appreciated our thorough digital inspection! We truly appreciate your business! - Your Craftsman Team