Home » Testimonials
Stephanie Severance
5/14/2023
Craftsman Auto Care - Merrifield
Of all car mechanics I have used, Craftsman is by far my favorite! Their service is quick, reliable and easy to schedule with.
Hi Stephanie, thank you for the review! We are elated to be your favorite shop! We are always here for anything you need. We truly appreciate your business! - Your Craftsman Team
Erick Ventura
5/13/2023
Craftsman Auto Care - Merrifield
Hi Erick, thank you for the stars! We appreciate your business! - Your Craftsman Team
Lynn Beard
5/13/2023
Craftsman Auto Care - Sterling/Cascades
Great customer service and quick repairs!
Hi Lynn, thank you for the stars! We always strive to provide greta car and customer services! We truly appreciate your business! - Your Craftsman Team
Murphy Luatua
5/13/2023
Craftsman Auto Care - Mclean
We had an excellent experience with Craftsman Auto. They helped to repair our transmission in a very timely manner, and were honest about some other important car repairs that needed to be addressed. Ray Knight was extremely helpful and communicated throughout the process. We would highly recommend Craftsman Auto if you are looking for car repairs!
Hi Murphy, thank you for the review! We are happy to hear that Ray and the McLean crew could provide efficient, professional, honest services for you and your car! Your business and recommendation to others means the best! - Your Craftsman Team
Joel Martinez
5/13/2023
Craftsman Auto Care - Alexandria
I go here with all my vehicles and they help me out with finding and fixing what every weird issues that may pop up. Staff is nice, helpful and keeps me updated on what is happening with my car.
Hi Joel, thank you for the review! We are so happy to hear that we can always help you our with your vehicles, no matter what the issue is! It is important to keep our customers in the loop every step of the way! Your business means the world to us! - Your Craftsman Team
Allison Amaya
5/13/2023
Craftsman Auto Care - Fairfax
Hi Allison, thank you for the review! We appreciate your business! - Your Craftsman Team
Caitlin Malone
5/13/2023
Craftsman Auto Care - Alexandria
Awesome business! They helped me immediately when my car was leaking fluid and gave me a prompt diagnosis. Staff was kind, friendly, and professional. I definitely recommend this auto shop!
Hi Caitlin, thank you for the review! We are happy that we could provide efficient, professional, top-notch service to get you safely back on the road! Your business and recommendation to others means the world to us! - Your Craftsman Team
feras kweder
5/13/2023
Craftsman Auto Care - Merrifield
Very detailed inspection report! Professional work! I waited for 2+ hours for an oil change. (I had an appointment) - but the quality of work was worth waiting! Free coffee and nice waiting area though.
Hi Feras, thank you for the review! We are happy to hear that you appreciated our digital inspections - they are a great way to keep our customers in the loop every step of the way! It is great to hear that you enjoyed our showroom and that the work was well worth it! We truly appreciate your business! - Your Craftsman Team
Megan Harbour
5/13/2023
Craftsman Auto Care - Merrifield
I’ve been taking my car here for about 2 years and they have been so good to me each time. Their services can be a little pricey, BUT you always know you’re getting great care and they’re the only folks I trust enough to bring my car to in the area. They take the time to walk you through any problems and the respective work that will need to be completed and always do a great job- I’ve not had a single problem with any of their work. Thanks guys!
Hi Megan, thank you for the review! We are SO happy to hear that you always have such a great experience with our Merrifield team! It is important that our customers are informed every step of the way! We are always here for all of your car care needs! Your trust and business means the world to us! - Your Craftsman Team
Katie Racicot
5/13/2023
Craftsman Auto Care - Alexandria
Excellent service and extremely friendly staff. While traveling from FL to NH we stopped to visit my cousin in Alexandria and during our visit the brakes stopped functioning properly. Dropped my car off on Wednesday without an appointment and got it back mid-day on Friday. Incredible turn around and the friendliest service I’ve seen in a long time. DJ also answered some questions we had regarding our RV.