Home » Testimonials
katty calderon
5/10/2023
Craftsman Auto Care - Sterling/Cascades
They are soooooo helpful!!!!! They explain properly what's wrong or what's right. Always available! Friendly and caring for your car
Hi Katty, thank you for the review! We are SO happy to hear that we could provide excellent service for you and your car! We truly appreciate your business! - Your Craftsman Team
Tim Davis
5/10/2023
Craftsman Auto Care - Ashburn
Hi Tim, thank you for the stars! We appreciate your business! - Your Craftsman Team
Ashley Williams
5/9/2023
Craftsman Auto Care - Merrifield
Great service. John was great and very helpful.
Hi Ashley, thank you for the review! John and the Merrifield team are the best! We truly appreciate your business! - Your Craftsman Team
misa benitez
5/9/2023
Craftsman Auto Care - Mclean
Great work you guys!!!
Hi Misa, thank you for the review! We appreciate your business! - Your Craftsman Team
Brian
5/9/2023
Craftsman Auto Care - Fairfax
Great job diagnosing problems and providing me priorities for what needs to be fixed first and what can wait for now.
Hi Brian, thank you for the review! It is so great to hear that you appreciated our digital inspection! We truly appreciate your business! - Your Craftsman Team
Sten Sellier
5/9/2023
Craftsman Auto Care - Sterling/Cascades
I'm always well taken care of at Craftsman! Andrew does a great job listening to your issue(s) and getting to the bottom of it. Prices are always fair. Highly recommend!
Hi Sten, thank you for the review! It is important to us that we take the time to listen and thoroughly inspect every vehicle that comes through our bays! Andrew and the Sterling team are the BEST at what they do! Your business and recommendation to others means the world to us! - Your Craftsman Team
Hans Garrido
5/9/2023
Craftsman Auto Care - Chantilly
Alejandro Ochoa helped us out and was very knowledgeable and friendly. He made us aware of what was being done and the costs all through the process. 10/10 customer service from him, highly recommend.
Hi Hans, thank you for the review! We are so happy to hear that Alejandro and the Chantilly team took such great care of you and your car! Your business and recommendation to others means the world to us! - Your Craftsman Team
Andrew Trask
5/9/2023
Craftsman Auto Care - Fairfax
First time using this business since we have only been in the area about a year. After today's experience I will be bringing all my car business to these guys. It started with a call for some information and ended up with my vehicle receiving the attention it needed in less than 24 hours. Last month I brought my Mazda to the dealer for an inspection and the dealer quoted over $1,200 in "recommended" maintenance. I wanted a 2nd opinion so I brought it to these guys. They performed an even more in-depth inspection, identified legitimate items that the dealership didn't catch, reviewed the "recommended" maintenance items from the dealership and advised that they were not necessary at this time (saved me well over $1,100). They explained their recommended items in-depth and provided pictures of everything. Service was top-notch and everyone was extremely polite, helpful and professional. Sorry I didn't catch the gentleman's name that took my initial call, but when I checked my vehicle in, I was greeted and helped by Matt. When the inspection was performed I was texted and called by Drew. Drew was very thorough and explained all the items in detail. The gentleman that checked me out was a different person, but he was also extremely polite and helpful. It was a refreshing surprise considering the state of customer service at most establishments these days. Job well done and I will definitely recommend your business. Service Advisor was Andrew Long and technician was Nick Chrosniak. Thank you for the wonderful service.
tina rahni
5/9/2023
Craftsman Auto Care - Sterling/Cascades
Hi Tina, thank you for the stars! We truly appreciate your business! - Your Craftsman Team
Rondell Brooks
5/8/2023
Craftsman Auto Care - Ashburn
Great service, you have set bar for all other's to follow and no one else in the area offers the digital experience you provide to your customers.