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Frank LaPrade
5/3/2023
Craftsman Auto Care - Mclean
This shop is utterly fantastic. I bought a used 2008 Toyota and took it here to be evaluated and get caught up on maintenance. They performed a complete and thorough evaluation of every part of the truck for free end emailed me a comprehensive document. Each area inspected was color-coded with green items that were in good shape, yellow that needed monitoring and potentially maintenance in the future, and red items that need attention now. Each section also included technician notes and recommendations and detailed photos if required. This made it so simple and intuitive to understand what needed attention and what didn’t. I dealt with Steve and Ray and they were both incredibly responsive and explained the nuances of each item and didn’t push anything. In fact, they advised me to wait on many items for future service. The quality of the work was outstanding, right on time, and for the quoted prices which were quite reasonable. This will definitely be my go-to going forward and I would recommend them without hesitation.
Melissa Hughes
5/3/2023
Craftsman Auto Care - Chantilly
Had a dash warning and Deshawn h service advisor patiently explained the problem and corrective actions needed.
duncan adams
5/3/2023
Craftsman Auto Care - Chantilly
Thank you so much for the review! We appreciate your business! - Your Craftsman Team
d adams
5/3/2023
Craftsman Auto Care - Chantilly
Jacob Bolls
5/3/2023
Craftsman Auto Care - Merrifield
KABOOM !!! Manager Matt kept me informed about my vehicle and the progress being made with the repairs - Tech P.T. fixed what other shops wouldn't even try to fix !!! 5 stars is not enough for what they did!!!
Michael Langlois
5/2/2023
Craftsman Auto Care - Ashburn
Rahul Jha
5/1/2023
Craftsman Auto Care - Fairfax
Nice shop, nice people and very helpful attitude. I was looking for mounting front license plate on my car. Nik and his colleague gave me honest suggestions where to get the parts and helped me to get it installed on my car for free. I am very much impressed by their hospitality and definitely going back for my next service.
Nicolasa Gonzalez
4/30/2023
Craftsman Auto Care - Chantilly
Best service ive ever had! Thank you guys so much for making everything so seamless and easy!
Stephen Hill
4/30/2023
Craftsman Auto Care - Ashburn
These folks really looked out for my best interest! They diagnosed my car for free and told me about a warranty from my dealership instead of doing an expensive job on my car. Very grateful I brought my car to this team!
Lesly Melgar
4/30/2023
Craftsman Auto Care - Chantilly
Had a great experience with these guys. as a women and not knowing to much about cars, they msde everything really simple and explained everything. digital inspections are such a helpfull resource and insuring my doubts