Home » Testimonials
Norm Barnes
3/30/2023
Craftsman Auto Care - Ashburn
Excellent and timely service.Highly recommended auto care service.
Hi Norm, thank you for the review! We are so happy to hear that our Ashburn crew took such great care of you and your car. Your business and recommendation to others means the world to us! - Your Craftsman Team
Peter Ro
3/30/2023
Craftsman Auto Care - Fairfax
Great service - unlike any other auto shops I have been to.
Hi Peter, thank you for the review! Your business means the world to us! - Your Craftsman Team
John Thomas
3/29/2023
Craftsman Auto Care - Ashburn
Great service, will do what’s right to meet customers needs!! Honest and trustworthy!!
Hi John, thank you for the review! We will always do whatever we need to meet and go beyond what you need! We truly appreciate your business! - Your Craftsman Team
Chris O
3/29/2023
Craftsman Auto Care - Mclean
This place was excellent, fast and very friendly. My day started with talking to Steve at 7:30 AM and I was told that they could do both my front and rear brakes and be done by 3:00 PM. Not only was this very fast, but Steve and team gave me a price that was 50% less than what the dealer was quoting, and they even threw in a discount too at the end, and also let me take some stickers and a cuzzi for my daughter. Very impressed by this place and definitely will go back if needed, thank you for everything, you guys are awesome!
Hi Chris, thank you for the stars! We are so happy to hear that Steve and the McLean team could take such great care of you and your car and provide efficient, professional services! We always go above and beyond for our customers from our customer service to our top-notch work. We are always here for anything you need, your business means the world to us! - Your Craftsman Team
Tony J
3/29/2023
Craftsman Auto Care - Chantilly
Good vibes from the start of my initial phone call, to my visit to the shop. Dashaun and Craftsman staff in general are very accommodating and understanding of my situation. knowing how important my car is to my occupation. We managed to cut a fair deal on price for oil change, alignment and spark plug replacement. Overall a good experience, although its something I didn't want to spend money on, this shop made the the spend worth it. Also Waiting room has free coffee and a free book written by the CEO with your visit!
HI Tony, thank you for the review! We are so happy to hear that Dashaun and the Chantilly crew took such great care of you and your car! We are always going to go above and beyond for our customers - we are so happy that we could help you out and to hear that you appreciated our showrooms! Your business means the world to us! - Your Craftsman Team
Tny
3/29/2023
Craftsman Auto Care - Chantilly
Good vibes from the start of my initial phone call, to my visit to the shop. Dashaun and Craftsman staff in general are very accommodating and understanding of my situation. knowing how important my car is to my occupation. We managed to cut a fair deal on price for oil change, alignment and spark plug replacement. Overall a good experience, although its something I didn't want to spend money on, this shop made the the spend worth it. Also Waiting room has free coffee and a free book written by the CEO with your visit!
Hi Tony, thank you so much for your review! We are SO happy to hear that your experience with Dashaun and the Chantilly crew was so great! We are always here for anything you need - your business means the world to us! We look forward to building this relationship for years to come! - Your Craftsman Team
Fabian Perez
3/29/2023
Craftsman Auto Care - Fairfax
Blown tire on the right rear, quick order and turn around!
Hi Fabian, thank you for the review! We are so happy that we could get you quickly and safely back on the road! We truly appreciate your business! - Your Craftsman Team
JW
3/29/2023
Craftsman Auto Care - Mclean
First time customer, great service, honest pricing, will be back
Cristiano Alves Dos Santos
3/28/2023
Craftsman Auto Care - Sterling/Cascades
They are helpful in helping me fix a long-term issue without pressuring me to use their recommended solution without first explaining it to me and making sure I fully understand why their recommended method. Repairs that I have them complete are fairly priced and expertly done.
His Galdys, thank you for the review! We are so happy to hear that our Sterling crew took such great care of you and your car! It is so important to us to take the time for you to see and understand everything about your vehicle. We are always here for anything you need - your business means the world to us! - Your Craftsman Team
Gladys Randall
3/28/2023
Craftsman Auto Care - Sterling/Cascades
They are helpful in helping me fix a long-term issue without pressuring me to use their recommended solution without first explaining it to me and making sure I fully understand why their recommended method. Repairs that I have them complete are fairly priced and expertly done.
His Galdys, thank you for the review! We are so happy to hear that our Sterling crew took such great care of you and your car! It is so important to us to take the time for you to see and understand everything about your vehicle. We are always here for anything you need - your business means the world to us! - Your Craftsman Team