Patrick Jiayuan Zhou
3/25/2023
Craftsman Auto Care - Mclean
They are super professional and helpful
Hi Patrick, thank you for the stars! We truly appreciate your business! - Your Craftsman Team
Arren
3/25/2023
Craftsman Auto Care - Mclean
Friendly staff and are transparent with prices
Hi Arren, thank you for the review! We always strive to provide honest, professional service. We truly appreciate your business! - Your Craftsman Team
Taryn Olson
3/25/2023
Craftsman Auto Care - Alexandria
10/5 stars great service
WOW thank you so much for your review! We truly appreciate your business! - Your Craftsman Team
Guillermo Gutierrez
3/25/2023
Craftsman Auto Care - Mclean
Team was very helpful and trustworthy -- definitely my auto shop of choice!
Hi Guillermo, thank you for the stars! We are SO happy and thankful to be your auto shop of choice! Your business means the world to us! - Your Craftsman Team
Spiros Komis
3/24/2023
Craftsman Auto Care - Fairfax
Extremely patient, thorough, and fair. They spent over 1 hour with my Mercedes, performing an oil change, tire rotation, and complimentary review. They even honored a coupon, dropping the total cost to less than half of what the dealer typically charges. They did not push additional repairs. I previously had a battery replaced. Cost was approximately 20% cheaper than dealer. I will be returning as they appear fairly honest and reasonable in pricing. Shout out to the technician Nick who did an awesome job. And thanks to John for the customer service.
Hi Spiros, thank you for the review! We always strive to provide through, professional services - we will always take the time needed to make sure the quality of our work is top-notch. We will always want our customers to receive the the best service and make sure that we do everything we can to make sure you and your car are both taken care of! We are always here for anything you need - Nick, John, and the Fairfax crew are the best! Your business means the world to us! - Your Craftsman Team
S H
3/24/2023
Craftsman Auto Care - Sterling/Cascades
I came in to get a new tire and the gentleman that helped me was very pleasant and professional. His name might have been Vernon and I feel bad for not remembering. While I was there, I felt extremely comfortable to be in there establishment while I wait for my tire too get replaced. Thank you very much for taking care of me.
Thank you so much for the review! We are so happy that Vernon and our Sterling crew could help you out getting that new tire! It is so great to hear that you were comfortable in our showroom - we are always here for anything you need! We truly appreciate your business! - Your Craftsman Team
Bill Bour
3/24/2023
Craftsman Auto Care - Ashburn
Hi Bill, thank you for the review! We appreciate your business! - Your Craftsman Team
Matt Miller
3/23/2023
Craftsman Auto Care - Fairfax
Great service. They explained everything that was going on with my car and gave me a quote for all of the things that needed attention. Extremely knowledgeable and friendly. Reasonable prices.
Hi Matt, thank you for the review! Our digital inspections are a great way to keep our customers in the loop every step of the way and for you to see exactly what we see! Our Fairfax team is the best and are always here for anything you need. We truly appreciate your business! - Your Craftsman Team
Mason Shlash
3/22/2023
Craftsman Auto Care - Sterling/Cascades
Amazing customer service with happy faces , clean shop and cozy, they did the job very fast and professionally
Hi Mason, thank you for the review! We are always happy to see our customers and to provide excellent service with a smile! We always strive to provide professional, efficient, and honest service. Your business means the world to us! - Your Craftsman Team
Miriam Bolanos
3/21/2023
Craftsman Auto Care - Alexandria
Came in thinking I was repairing a flat and it turned out it could not be fixed. A new tire needed to be ordered and everything went very smooth. DJ was great in keeping me informed thru the process. Will definitely come back.
