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Flakey Visi0n
2/18/2023
Craftsman Auto Care - Alexandria
Nancy Coursen
2/18/2023
Craftsman Auto Care - Merrifield
Excellent service. Very professional staff. I will return again. Thank you so much!
Genamarie McCant
2/18/2023
Craftsman Auto Care - Fairfax
Great first experience and excellent customer service! Would return for service and/or inspection, again.
Peter Lanik
2/18/2023
Craftsman Auto Care - Sterling/Cascades
Fast quality service as always!
Uzma Baig
2/18/2023
Craftsman Auto Care - Sterling/Cascades
Professional service with courteous manners across the board. I have been bringing my car here and had no problems. The communicate the prices and details up front so there are no surprises. Thank you for the consistency!!
Hi Uzma, thank you for the review! We are so happy to hear that you have consistently great experiences with our Sterling team! Upfront communication and honesty with our customers is so important to us, while always providing professional, efficient services. Your business means the world to us! - Your Craftsman Team
Robert Merritt
2/17/2023
Craftsman Auto Care - Alexandria
Prompt, courteous service. No pressure to up-sell.
Kang Kim
2/16/2023
Craftsman Auto Care - Fairfax
This is the place where you can repair or maintain the European cars. Technicians were very experienced and knew how to resolve the problems in cost effective ways. Fabian at the managing desk knows how to communicate with the customer. I was very impressed and this shop will be my permanent one.
Zeeshan Khan
2/16/2023
Craftsman Auto Care - Merrifield
Quick, effortless service for VA safety inspection for both our cars including a Tesla. Will be back!
nelson B
2/15/2023
Craftsman Auto Care - Sterling/Cascades
I needed to replace my turning signal light. Instead of being told I needed an appointment, I was immediately assisted by the staff and they promptly replaced the directional lights without having to wait an unreasonable time for a simple task. Very helpful and efficient.
G S P
2/15/2023
Craftsman Auto Care - Chantilly
Took my car there for inspection. My service advisor was great, he was patient and polite. The technician did the inspection meticulously, failed my inspection due to a small tiny issue, but understandable. The manager was the worst part, I tried to explain my car’s situation to him for a few times and he wouldn’t let me to finish my sentence, not once. Will not return.