Home » Testimonials
K L
2/15/2023
Craftsman Auto Care - Chantilly
Took my car there for inspection. My service advisor was great, he was patient and polite. The technician did the inspection meticulously, failed my inspection due to a small tiny issue, but understandable. The manager was the worst part, I tried to explain my car’s situation to him for a few times and he wouldn’t let me to finish my sentence, not once. Will not return.
Denise Thomas
2/14/2023
Craftsman Auto Care - Alexandria
Today's visit was quick and easy. The young lady at the front desk was welcoming and knowledgeable. The young man Andrew that service my vehicle was quick and I didn't have to ask him to put my spare back and set the TPMS back. Def affordable and I have and will recommend there service to all my fellow colleagues, thanks again.
Alvin Gardner Jr
2/13/2023
Craftsman Auto Care - Chantilly
Stopped by for an oil change Alejandro and Deshaun assisted me with amazing customer service! Will definitely return
Christian Sanders
2/13/2023
Craftsman Auto Care - Alexandria
Overall awesome experience. They were open for availability and remained professional the entire time. They were great with communication and of course service on my car, providing amazing service.
Ken Baker
2/12/2023
Craftsman Auto Care - Fairfax
Hi Ken, thank you for the stars! We truly appreciate your business! - Your Craftsman Team
Shawn Diggs
2/11/2023
Craftsman Auto Care - Alexandria
Hi Shawn, thank you for the stars! We appreciate your business! - Your Craftsman Team
Jeremy Thompson
2/10/2023
Craftsman Auto Care - Fairfax
Berta Lovo
2/10/2023
Craftsman Auto Care - Sterling/Cascades
My first time here and I was greeted with excellent service! I am so grateful they fix my front bumper super quick, I highly recommend this place they are honest and do great work!
Wiz vs
2/10/2023
Craftsman Auto Care - Alexandria
RUDE NASTY customer service upfront by the old lady. Even though this shop is right behind my house i’ll never go and i’ll recommend other car buddies to visit elsewhere.
Paul Sjoberg
2/9/2023
Craftsman Auto Care - Chantilly
It's what the auto repair experience should be!! A positive customer experience infused with technology and a people first mentality. I received a detailed report with pictures via text. Calls were answered promptly. The shop is immaculate, the staff was happy and cheery (even at the end of a work day) but most of all the work got done quickly and for a good value. I would highly recommend that you try Craftsman out.