Home » Testimonials
Joel Kaufman
1/10/2023
Craftsman Auto Care - Fairfax
With out a doubt, the best group of people you could ever deal with. They know me and my family pretty well, so I just sent my daughter their due to a tire pressure warning. They know her as well, and when she walked in, they said, jokingly, "sorry, can't help you, your dad didn't call ahead". They of course, took right in, filled her tires and sent her on her merry way. In the interim, I called to bust their chops, Drew and I had banter, laughing and joking, and I again thanked him for their support, kindness and honesty. If you don't utilize Craftsman Auto Care, you may be taken for a ride.
Stanley Utterback
1/9/2023
Craftsman Auto Care - Alexandria
Front office staff- sincerely friendly and professional. Did work in time frame they predicted. Work completed in very satisfactory manner.
Kristi
1/9/2023
Craftsman Auto Care - Fairfax
These mechanics are not out to get your money. All they want to do is fix your vehicle. They'll tell you exactly what's wrong with it and how much it costs. They want your lifelong business, so they're not about to rip you off for thousands of dollars in repairs you don't need.
Mitchell Suter
1/8/2023
Craftsman Auto Care - Fairfax
Craftsman auto care is a great place to take your car when you need big ticket items fixed. I’ve been here a few times for small stuff and the service has always been very good. I think they overcharge a bit for an oil change so you’re probably better off doing it yourself or going somewhere else. But overall a great place that charges a little more than others but offers great service.
Hi Mitchell, thank you for the review! We are happy to hear of your experience with our Fairfax crew and that you appreciate the services we provide! We truly appreciate your business! - Your Craftsman Team
Walter Parrs
1/7/2023
Craftsman Auto Care - Mclean
Had a flat and Matt got it fixed in under an hour, did it for a great price, and gave me a reference for a guy he knows well to fix the scuffs on my wheels. Saved my weekend. Called the dealership 10 times before going to Matt but only got transferred to voicemail. Will call Matt first next time.
Hi Walter, thank you for the review! Matt and the McLean crew are the best! We are so happy to hear that we could get your flat fixed and you safely back on the road! We always strive to provide thorough, efficient services! Your business means the world to us - we are always here for anything you need! - Your Craftsman Team
K
1/7/2023
Craftsman Auto Care - Fairfax
Made an appt to have my main headlights replaced. Great price to get both bulbs replaced. They even did a digital report at no charge. Krystal was very nice & explained some concerns.
Thank you for the review, K! Our digital inspections are a great way to thoroughly assess your car and for you to see exactly what we see! We are so happy to hear that you received efficient, professional service! Krystal and the Fairfax crew are the best! We truly appreciate your business! - Your Craftsman Team
Daniel D
1/6/2023
Craftsman Auto Care - Sterling/Cascades
Great service by Ziya, very pleasant guy to work with
Hi Daniel, thank you for the review! Ziya and the Sterling crew are awesome! We truly appreciate your business! - Your Craftsman Team
Caitlin Calvin
1/6/2023
Craftsman Auto Care - Alexandria
My husband and I have been customers here since we moved to the area about 2.5 years ago. They are always nice and take time to explain why things should be replaced and help you prioritize what should be replaced on your car. Always honest and upfront about costs, which I appreciate greatly.
Ryan Hammond
1/5/2023
Craftsman Auto Care - Alexandria
Always great service!
Hi Ryan, thank you for the review! We are so happy to hear that the Alexandria crew took such great care of you and your car! We truly appreciate your business! - Your Craftsman Team
Jonathan Wong
1/4/2023
Craftsman Auto Care - Mclean
Got us back on the road quickly after a flat. Great service and clean bathrooms
Hi Jonathan, thank you for the review! We are so happy to hear that we could get that flat fixed, and you and your car safely back on the road! We truly appreciate your business! - Your Craftsman Team