Ryan Zadeh
1/4/2023
Craftsman Auto Care - Sterling/Cascades
Great experience coming into the auto care. The staff was so nice and thoughtful and helped a lot with my car.
Hi Ryan, thank you for the review! We are so happy to hear about your experience with our Sterling crew - they are the best! We truly appreciate your business! - Your Craftsman Team
William Huscher
1/3/2023
Craftsman Auto Care - Chantilly
It took me forever to NOT be able to fix my electal wiring in my Jeep. It took them less than an hour! They had the best customer service, too! They addressed all my silly questions and were sensitive to my needs that they stayed after hours until all work was done and approved!!
Hi William, thank you for the review! We are so happy that we could help you out with the electoral wiring in your jeep! We always want you to understand and be confident with every service we provide! We truly appreciate your business! - Your Craftsman Team
Kadijah J
1/3/2023
Craftsman Auto Care - Chantilly
Constant professionalism here! I think after my search for someone to work on my European vehicle without trying to get by on a woman, i think my search is over. This location is absolutely amazing. I will always bring my vehicle here from now on. The team here is steadily profesional and it is obvious that they have the knowledge for European vehicles. I’ve visited here again for maintenance and I am very pleased to make this location my permanent place to maintain my vehicle’s health. Thank you!!
Hi Kadijah, thank you for the review! We are so happy to hear that you trust us with your vehicle, and that you have found your car repair home in Craftsman! We always strive to provide professional, thorough services, and are always here for anything you may need! Your business means the world to us! - Your Craftsman Team
William Wooten
1/3/2023
Craftsman Auto Care - Alexandria
The team was fantastic! I’d never been to the shop before. When I went in with engine trouble one morning, they identified the problem before lunchtime and had everything fixed by mid-afternoon. When I had a follow-up issue I needed looked at the next day, they took care of it immediately. Everyone was super nice!
Hi Will, thank you for the review! We are so happy to hear that our Alexandria crew was able to help you out with your engine! We always provide efficient, professional services, wanting you and your vehicle to get the best out of every visit! Your business means the world to us! - Your Craftsman Team
Joe Montano
1/2/2023
Craftsman Auto Care - Mclean
Professional and fair auto mechanic service.
Sabrina Nemerow
12/30/2022
Craftsman Auto Care - Alexandria
They're quick and efficient. Best of all, they were able to do the inspection and 60k mile maintenance so I didn't have to go to more than one place. Also, they give discounts to teachers and the military!
Hi Sabrina, thank you for the review! We always strive to provide efficient, professional, and thorough service! We are always here for anything you need! We truly appreciate your business! - Your Craftsman Team
Bryan Gurhy
12/30/2022
Craftsman Auto Care - Alexandria
Quick efficient service
Hi Bryan, thank you for the stars! Your business means the world to us! - Your Craftsman Team
Jebidah Freeman
12/30/2022
Craftsman Auto Care - Alexandria
Needed new tires for my vehicle, they had steel cords showing. Didn’t realize until the digital inspection report was sent to me. We got them next day! Great service.
Hi Jebidah, thank you for the review! Our digital inspections are a great way for us to get a more thorough understanding of your vehicle, and for you to see exactly what we see! We truly appreciate your business! - Your Craftsman Team
mxwert1
12/30/2022
Craftsman Auto Care - Sterling/Cascades
Got 4 new tires installed, RF balanced & Alignment. professional staff that will explain & recommends with photos sent directly to your phone. All without any sales pressure! Nice and comfortable waiting area. I appreciate the fact that they were able to install tires I bought online as some will only install tires they order for you. Mostly Appreciate accommodating me, no appointment, walk-in & even staying 30 minutes past closing! Highly recommended Thank you!
Thank you so much for the review! We are so happy to hear that the Sterling crew was able to help you to get those tires on, aligned and your vehicle safely back on the road! Our digital inspections are a great way for you to see exactly what we see, and we are happy to hear that you enjoyed our showrooms! We are always here for anything you need! Your business and recommendation to others means the world to us! - Your Craftsman Team
Richard K
12/30/2022
Craftsman Auto Care - Fairfax
Got here last minute, oil was leaking and all hope was lost. They gave me a free estimate and checked what was wrong while everywhere else was charging me just to check the issue and not start fixing the issue. Definitely recommend this place.
Hi Richard, thank you for the review! Our free and thorough digital inspections provide a comprehensive assessment of your vehicle! Your business and recommendation to others means the world to us! - Your Craftsman Team
