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Sariah Dutkiewicz
3/5/2024
Craftsman Auto Care - Fairfax
Thank you for the review, Sariah! We appreciate your business! - Your Craftsman Team
Shelly Tredway
3/5/2024
Craftsman Auto Care - Mclean
I am a single hard working woman. I work two jobs. Life can be expensive. I come to Craftsman because they are honest, efficient and so very helpful always. There has not been anytime either over the phone or in person where they have not been anything but helpful and kind. I would not take my car anywhere else but here. I am not originally from here so I have a lot of people telling me where to take my car to be worked on, but I tell them no, I will only take it to Craftsman. It's quality work and they almost always have the work done in one day. They know I do not know a lot about cars and they would never, ever take advantage of that. Great place to go!!! Highly recommended. I forgot to mention super dependable.
Thank you so much for your kind words, Shelly! We are always happy to help and love providing quality work for our customers. Your loyalty means a lot to us. We will continue to go above and beyond for you! Your business means the world to us! - Your Craftsman Team
Rick Spencer
3/5/2024
Craftsman Auto Care - Ashburn
I brought in a 2005 BMW 325ci for alignment after I changed the tie rods. I made the appointment online which was quick and convenient. They recommended service for other issues and backed it up with photos sent to my phone. I generally have a distrust of repair shops but the photos reassured me the suggested services were needed. Crystal was working the counter that morning; she was polite, professional, and a pleasure to deal with. I will return in the future and will recommend the shop to others.
Thank you for your kind words, Rick! We're glad that you found our online booking system convenient and our staff, especially Krystal, to be polite and professional. We always strive to provide honest and reliable service. We look forward to seeing you again, your business and recommendation to others is everything to us! - Your Craftsman Team
Ja Young Phillips
3/5/2024
Craftsman Auto Care - Ashburn
There services are done the next day so far for my experience without making appointment. It makes it easier to plan things without car for me.
Thank you for the kind review, Ja Young! We strive to provide efficient and prompt service to accommodate our customers' busy schedules. We appreciate your support! - Your Craftsman Team
Stephanie Wilson
3/5/2024
Craftsman Auto Care - Sterling/Cascades
Thank you for the stars, Stephanie! We appreciate your business! - Your Craftsman Team
Shellyt Tredway
3/5/2024
Craftsman Auto Care - Mclean
I am a single hard working woman. I work two jobs. Life can be expensive. I come to Craftsman because they are honest, efficient and so very helpful always. There has not been anytime either over the phone or in person where they have not been anything but helpful and kind. I would not take my car anywhere else but here. I am not originally from here so I have a lot of people telling me where to take my car to be worked on, but I tell them no, I will only take it to Craftsman. It's quality work and they almost always have the work done in one day. They know I do not know a lot about cars and they would never, ever take advantage of that. Great place to go!!! Highly recommended. I forgot to mention super dependable.
Michelle Converse
3/4/2024
Craftsman Auto Care - Fairfax
Thank you for the review, Michelle! We appreciate your business! - Your Craftsman Team
Joe S.
3/4/2024
Craftsman Auto Care - Sterling/Cascades
I can’t praise enough the solid work & professionalism of the team at the Sterling location! From the greeting & paperwork handling by John & Andrew to the techs Austin & Micah working on my vehicles, I have been nothing less than impressed by the service I’ve received!
Thanks for the stellar review, Joe! We take pride in our team's professionalism and we're glad we could impress you with our service. We appreciate your business and look forward to serving you again! - Your Craftsman Team
Ron Trawick
3/4/2024
Craftsman Auto Care - Mclean
Thank you for the stars, Ron! We appreciate your business! - Your Craftsman Team
Annie Tran
3/4/2024
Craftsman Auto Care - Merrifield
I got car diagnosed here. They did an amazing job. Very efficient at communicating what was going on with my vehicle, and the next steps i needed to take. I highly recommend them!
Thank you, Annie, for taking the time to leave us a review! We're glad we could communicate effectively and provide efficient service for your car. We appreciate your business and recommendation! - Your Craftsman Team