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Dennis
12/6/2022
Craftsman Auto Care - Sterling/Cascades
I can't say enough good things about the crew at Craftsman in Sterling. They are always so nice & curtious. And the CAN DO attitude is so refreshing. The place is clean & feels like almost like sitting in your living room while waiting for car to be done. I will continue to go Craftsman in Sterling.. Thank you for the great SerVICE..
jun kam
12/4/2022
Craftsman Auto Care - Fairfax
Jeremy was really helpful. He definitely made the experience worth the while and showed helped me get my car in place fast and efficiently.
Hi Jun, thank you for the stars! Jeremy and the Fairfax crew are the best! We always strive to provide professional, efficient services! We truly appreciate your business! - Your Craftsman Team
Jen Vasiento
12/3/2022
Craftsman Auto Care - Sterling/Cascades
I found a screw in my back tire. I stopped by Craftsman auto care to see if I could get it patched. Unfortunately, because of where it was, Krystal Grubbs, the manager, said It would require a new tire. It was close to their closing time and their techs on other repairs. Krystal asked if I had a spare (I did!). She was able to get someone to do a quick tire change for me. When I offered to (gladly) pay for this service she said she was not going to charge me. I am so appreciative of her generosity and kindness. I can't recommend Craftsman Autocare enough. Please go see them for your autocare needs. I am so thankful for Krystal and her staff. I will make sure to pay this forward. Thank you! Thank you!
Hi Jen, thank you SO much for the review! Krystal and the Sterling crew are truly the best! We always strive to provide professional, efficient services for anything you may need. We always go above and beyond for our customers to leave satisfied and confident in their vehicle! Your business means the world to us! - Your Craftsman Team
kimberly buky
12/2/2022
Craftsman Auto Care - Fairfax
Hi Kimberly, thank you for the review! We truly appreciate your business! - Your Craftsman Team
Blaise Smith
12/2/2022
Craftsman Auto Care - Mclean
This place is awesome! Superior customer service, awesome staff and superior mechanics! I’ll be going here from now on anytime service is needed on my car. Thank you guys!
Hi Blaise, thank you for the review! We are so happy to hear that our McLean crew took such great care of you and your car! We always strive to provide professional, efficient services! We truly appreciate your business, and are here for anything you need! - Your Craftsman Team
Diana Sandy
12/1/2022
Craftsman Auto Care - Alexandria
The team at Craftsman are amazing! They were incredibly kind and thorough in their inspection. They provided documentation on the inspection including pictures of everything to match their assessment and made sure my car was ready to go before my road trip. I was also able to make an early appointment the day before going in which was awesome and they were transparent about what parts they had in stock and when I would be able to expect them if I decided to replace them - which is awesome especially for newer drivers like myself. Would highly recommend and I will be returning for future car needs - I live out in Arlington and it is very much worth the drive over!
Hi Diana, thank you for the review! We are SO happy to hear that you had such a positive experience with our Alexandria crew! Our digital inspections are a great way for our customers to see exactly what we see - being transparent and building trust throughout the whole process! We wish you a safe and happy road trip, and look forward to continuing this relationship for years to come! Your business means the world to us! - Your Craftsman Team
Asmaa Abu Omar
12/1/2022
Craftsman Auto Care - Chantilly
I've been coming to Craftsman for couple years now and won't go anywhere else. Staff are so professional and welcoming. Not only are their prices competitive, their service can't be beat. Go see DeShaun at Craftsman, you won't regret it.
Hi Asmaa, thank you for the review! DaShaun and the Chantilly crew are the best! We are so happy to hear that the team always takes such great care of you and your car! This is what we strive for! We truly appreciate your business! - Your Craftsman Team
Dave -
12/1/2022
Craftsman Auto Care - Chantilly
First time at this place as I needed an oil change on my truck. They found some major issues, needless to say they took care of me. Thanks to Matt and his team. I really appreciate it.
Hi Dave, thank you for the stars! Matt and the Chantilly crew are the best! We are so happy that we could take care of your vehicle and get you safely back on the road! We truly appreciate your business! - Your Craftsman Team
Emilie Wheat
11/30/2022
Craftsman Auto Care - Mclean
Excellent service!
Hi Emilie, thank you for the review! This is what we strive for! We truly appreciate your business! - Your Craftsman Team
John Baker
11/30/2022
Craftsman Auto Care - Sterling/Cascades
Great experience. Great customer service. Had me in and out with no problems! Thanks again!