Home » Testimonials
Alejandro Marrero
9/2/2022
Craftsman Auto Care - Sterling/Cascades
My experience here was wonderful. They have an excellent waiting room full of complimentary beverages and some light snacks. It’s also equipped with power so as I waited I was able to charge my iPhone. They have two areas to sit I chose the quiet one as I don’t watch tv. Still, there is a tv in all seating areas for people that like to. The customer service woman was excellent. She was a delight to work with. I’m not a huge fan of irrelevant talk and this worked out great. Introvert friendly is my personal choice. I didn’t feel upselled to anything and everything was factual and easy. The prices were economical and when they ordered my tire and said they’d call me when it arrived for my Ford Explorer they did. Within 48 hours we got called and tire was in their possession. I came in handed my keys they finished changing tire to new one and all was done in 15 minutes. This place is great and everyone was kind. I highly recommend to everyone in sterling, cascades and surrounding area to go here for all their auto needs. With much appreciation, Alejandro
Kadijah J
9/2/2022
Craftsman Auto Care - Chantilly
The service here was great! My brakes and the maintenance needed was behind. My brakes were my top priority and I was happy that out of all th places I called, Edson (Ed) was absolutely amazing. I felt like my time and needs were met and important. Ed was honest with me and I am very thankful for the services here. I think I found my car repair home FINALLY. Edson was great to work with! I really like this shop location and will be returning! Services: Tire rotations, Brakes, Oil change
Hi Kadijah, thank you for the review! Edson and the Chantilly crew are the best! We are so happy that they could take such great care of you and your car! We are always here for your maintenance needs, and are ecstatic to welcome you to our Craftsman family! We truly appreciate your business! - Your Craftsman Team
Kadijah J
9/2/2022
Craftsman Auto Care - Chantilly
The service here was great! My brakes and the maintenance needed was behind. My brakes were my top priority and I was happy that out of all th places I called, Edson (Ed) was absolutely amazing. I felt like my time and needs were met and important. Ed was honest with me and I am very thankful for the services here. I think I found my car repair home FINALLY. Edson was great to work with! I really like this shop location and will be returning!
Hi Kadijah, thank you for the review! Edson and the Chantilly crew are the best! We are so happy that they could take such great care of you and your car! We are always here for your maintenance needs, and are ecstatic to welcome you to our Craftsman family! We truly appreciate your business! - Your Craftsman Team
Loi Nguyen
9/1/2022
Craftsman Auto Care - Sterling/Cascades
Great service
Hi Loi, thank you for the review! We truly appreciate your business! - Your Craftsman Team
Anonymous
9/1/2022
Craftsman Auto Care - Alexandria
Good service and good staff! Fair pricing.
Kell Giffin
9/1/2022
Craftsman Auto Care - Alexandria
Very professional, up front and easy to work with. DJ was awesome! Highly recommend! Services: A/C installation & repair, Vehicle safety inspection
Hi Kell, thank you for the stars! DJ is the best, and your recommendation to others means everything to us! This is what we strive for, we appreciate your business! - Your Craftsman Team
Ninja power (Ninja Power24)
9/1/2022
Craftsman Auto Care - Alexandria
Thank you for the review, your business means the world to us! - Your Craftsman Team
Jim Kress
9/1/2022
Craftsman Auto Care - Alexandria
Good service and staff! Fair pricing. Services: Oil change, Tire rotations
Hi Jim, thank you for the stars! This is what we strive for, we appreciate your business! - Your Craftsman Team
Felicia Geary
9/1/2022
Craftsman Auto Care - Alexandria
Hi Felicia, Thank You for the stars! We really appreciate your business. -Your Craftsman Team
Kelley Calvin
9/1/2022
Craftsman Auto Care - Alexandria
Hi Kelley, thank you for the review! We truly appreciate your business! - Your Craftsman Team