Jason Lewis
8/7/2022
Craftsman Auto Care - Alexandria
Great shop. They got me in quick for a Track Day Tech inspection. Thanks so much guys! Service: Vehicle Inspection
Hi Jason, thank you for the review! Happy to hear of your experience at our Alexandria location! We really appreciate your business! - Your Craftsman Team
Evan Gray
8/7/2022
Craftsman Auto Care - Alexandria
Leesa manager and Kevin's technician level of knowledge and professionalism is second to none. I will only let Kevin service my and my families vehicles! Service: Electrical repair
Hello Evan, thank you for the stars! Leesa and Kevin are the best! Great to hear the the Alexandria crew took such good care of you and your car! Your business means the world to us! - Your Craftsman Team
Phillip Phan
8/7/2022
Craftsman Auto Care - Alexandria
Hi Philip, thank you for the review! We really appreciate your business! - Your Craftsman Team
Elyana Genovese
8/7/2022
Craftsman Auto Care - Alexandria
This was my first time using Craftsman and I was really impressed! I needed an oil change but for them to also check out an issue. They provided details and had excellent customer service. I will definitely be going back.
Hi Elyana, Thank you for the stars! Its great to hear that the Alexandria team took such good care of your car. We always like to make sure we give our customers as much detail as possible - clear and open communication every step of the way is important to us! -The Craftsman Team
Jennifer Bowling
8/7/2022
Craftsman Auto Care - Alexandria
Excellent spot for all of your automotive needs! The staff is friendly and enthusiastic about getting you back no the road! I came in with a radiator fluid problem and they were quick to get the problem resolved. The waiting room is really nice (also female friendly) I’ll definitely use Craftsman again!!
*New Comment* Hi Jennifer, thank you for the stars! We are so thrilled to hear that you enjoyed the details of the waiting room! We always want to make sure our customers feel comfortable. It's great that the Alexandria team was able to take care of your radiator fluid issues. We appreciate your business! -Your Craftsman Team Thank you so much for your kind words, Jennifer! We appreciate your business and are thrilled that you enjoyed our showroom with all the little touches to make you feel at home. Our Alexandria team is the best! - Judy Curry
Karen Leamon
8/7/2022
Craftsman Auto Care - Alexandria
Professionals and great service Service: Auto maintenance
Hi Karen, Thank you for the stars! We appreciate your business and loyalty. -Your Craftsman Team
Ricardo Castellanos
8/7/2022
Craftsman Auto Care - Alexandria
The team at Craftsman Auto Care are always more than willing exceed the needs of all customers regarding any repairs needed for their vehicle. I highly recommend Craftman Auto Care. Service: Auto maintenance
Hi Ricardo, Thank you for the review! We love to hear that the Alexandria crew went above and beyond for you to take care of you and your car. No surprise there!! Your recommendation to others means the world to us! -Your Craftsman Team
Chris L
8/7/2022
Craftsman Auto Care - Alexandria
I had a Slave cylinder oil flush and refill done. Originally, I felt weary taking my Corvette Z51 to Craftsman vs the Chevy dealer. But I gave it a shot bc they were walking distance from my house vs driving 40 min to the dealership. Craftsman did exactly what I asked them to do. They trusted my opinion. They did not try selling or fixing anything else that didn’t need fixing, unlike what many mechanics try to do. What pleased me the most is that the service advisor listened to the issues, and did not reject my knowledge. I’m sure he knows a lot more than me about cars!! After listening, he would then provide other possible issues if the flush didn’t fix my issue. The flush did the trick and the sticky clutch issue was gone. The car felt new! Now that I know my extended warranty is accepted there, I will go to Craftsman for most of my issues from now on. Finding a trusted mechanic is difficult to do, so Craftsman Auto is a good place to start!! I’m glad I did. Lastly, Mason gave me a military discount. Thank you!
Hi Chris, thank you so much for the review! It is always important to us that we take the time to listen to our customers so we can provide you with the best service. We are so glad you feel secure in calling Craftsman your go-to spot for your Corvette Z51. -Your Craftsman Team
MICHAEL WOODARD
8/7/2022
Craftsman Auto Care - Alexandria
Great service as always! Services: Auto engine tuning, Air & cabin filter replacement, Oil change
We're so happy both you and your wife trust us with all your Auto Repair needs! Great service done in a timely manner is of course always what we strive for. We're here for you! -Your Craftsman Team
Spencer Pitcher
8/7/2022
Craftsman Auto Care - Alexandria
Craftsman Auto Care has been taking care of me for several months now and I could not have been happier. Christopher and Lisa have been super helpful and have secured me as a long time customer. Thank you for everything you do.
Hi Spencer, Thank You for the stars! We are so happy that you have been considering us as your go-to auto repair shop for the past few months- your business to us means the world! -Your Craftsman Team
