Testimonials

I have a 2011 Chevy Equinox that I bought from Ourisman Chevrolet dealership. I have been living in Alexandria, VA, since 2011. Prior to Craftsman, my go to auto service repair shops were the dealership, Yates in Kingstowne, and the Exxon repair at the corner of Van Dorn and Edsall Road. Those shops promise complete car diagnostics. They never really delivered. For example, in August 2021, I took my car to Ourisman because of odd sounds in the engine and a shimmying steering wheel. I asked Ourisman to give me a full diagnostic. Ourisman fixed the brakes. But there were still weird noises. Last week, I knew my Equinox needed exhaust work. But the car was riding funny in a way not related to the exhaust system. And the odd noises were still there. Craftsman ran a complete car diagnostic. First time any of these shops really did one despite me asking each of them to do one. The diagnostic report provided details for every aspect of the car. They identified a problem with my front suspension that none off the repair shops found. They also fixed the exhaust system. Craftsman is more professional and competent than any of those other auto repair shops. I wish I had found them sooner. LP Services: Exhaust, Steering & suspension repair

Great service and communication from Chris.

Excellent customer service and quality work. My only go-to car service. Service: Oil change

Great place to get your vehicle serviced at. I was in need of brakes and tires bad, Drew Chris , and Leesa pointed me in the right direction very vivid with the work ,it was done in a mannerous time as I had alot of errands to run that day and needed my vehicle back same day. Thank you autocraftmans as I will be back and will be recommending this shop to friends and family. Services: Tires, Brakes, General repairs & maintenance

Great customer service, reliable and honest. Timely repair Service: Tires

My vehicle needed brakes and I took it there for a quote/inspection. Leesa was quick to give me the inspection and quote and explain exactly what the issue was. This is not something that you get at other shops. The detail that they go through to truly explain what their techs discovered is refreshing. The vehicle was fixed promptly with all issues resolved and I have had no issues since. I would recommend this shop to anyone who is in need of service, repair or simply advice. Service: Brakes