Testimonials

Great place and honest people. I strongly suggest this place, if you need any type of service on your vehicle.

Went for tire mount and balancing (low profile -35 series - tires, not many in the area does this), and wheel alignment. I was happy with the work that was done, and the price was reasonable. was also given detailed recommendations including estimate. great customer service - Leesa was great and knowledgeable. Service: Wheel alignment

Good report showing all checked areas, including what needed attention and what will need attention in the future. Services: Wheel alignment, Oil change, Tires, Auto maintenance

Been a longtime customer at Craftsman and just love this place. The store is clean and the staff is very courteous and very knowledgeable. I will continue to have my vehicles serviced here because they keep them running great and will stand by their work. Services: Oil change, Steering & suspension repair

Simple job: rotate the wheels, yet, this shop overtightened lug nuts; It doesn't take being a scientist to use a torque wrench within make and model specifications. If you choose to use this shop, have them verify the torque on the crucial elements in front of you.

I had ordered a new set of wheels from a business that I had not ordered from before, big mistake. I wanted to use the tires and tmps sensors from my current set up. Brought my vehicle in and they had finished swapping the tires and tpms sensors to the new wheels only to find out that the company I had ordered from sent the wrong lug nuts for the new wheels. This was on a Saturday and also a holiday weekend so my brand new car had to stay at the shop until new lug nuts had been acquired. No car meant no travel, the manager of this facility gave me a rental car they had (didn’t have to because it was not their mistake) and I located a set off lug nuts the next day. They took care of me when they didn’t have to, hands dow very appreciative of what they did. Will go back for any further work needed.

I had a great experience working with Edson and the rest of the crew at Craftsman Auto Care. I needed quite a bit of work done on an older car I wanted to put on the road again. Edson broke down all the work that needed to be done, gave me the reasons for the work, and made sure I felt comfortable with the work before starting. The customer service was amazing. If you need quality work done with great customer service, go to Craftsman Auto Care, Chantilly Services: Auto maintenance, Steering & suspension repair, Brakes, Vehicle safety inspection, Battery