Home » Testimonials
Jake Sullivan
6/27/2022
Craftsman Auto Care - Mclean
Very professional, on time and helpful. It is a repair shop that can be trusted to do the job right.
Himanshu Rajpal
6/27/2022
Craftsman Auto Care - Fairfax
Awesome guys. They helped me a lot on the price and they also dropped my car at home. Highly recommend for any type of mechanical repair.
Cesar Rodriguez
6/27/2022
Craftsman Auto Care - Mclean
Excellent client service....
Kim
6/27/2022
Craftsman Auto Care - Mclean
The gentleman at the from t desk was extremely polite and efficient. As for the service on the car, I can't say enough positive things about "Ray". I was most impressed with how information about my car was conveyed. In a short amount of time, Ray had pulled up the "Car Fax" to check on the car's history. After a quick diagnosis, he called and we went over the list together. I had all past receipts in front of me to confirm. There was no pressure to pay for items that were not "safety issues". I appreciated his honesty. The other reason I gave a 5 star rating is for the time Ray took to walk out with me (even though they were closing in two minutes) and show me what was causing the engine issues. Apparent shoddy work from another station. I highly recommend this station and will definitely be going back with our other cars.
Carrie
6/27/2022
Craftsman Auto Care - Sterling/Cascades
Good communication. Found issues with my car that were not revealed by dealer.
Anonymous
6/26/2022
Craftsman Auto Care - Mclean
Great service - fair price!
David Allison
6/26/2022
Craftsman Auto Care - Fairfax
Once again the guys at Craftsman Auto Care in Fairfax came through for me. They could have charged me a lot to fix the check engine light on my Audi R8, but instead suggested that I simply change the gas cap because the gasket may have degraded and caused a leak and lead to the light coming on. Thanks again for providing honest and transparent work. We take all our vehicles here now!
Samuel Blanton
6/25/2022
Craftsman Auto Care - Fairfax
I’ve been using this shop for several years now and it’s safe to say I’m going to keep using it. These guys are always polite and informative, they're transparent on the prices they give you and what you actually need fixed. If you have any car problems or even questions, I highly recommend you check these guys out
Carrie Schymanski
6/25/2022
Craftsman Auto Care - Mclean
Friendly and efficient! They were able to quickly order new tires and install them with such ease, and my kids loved the snacks and toys in the waiting area. We'll be back if we need anything!
Bailey Marie
6/25/2022
Craftsman Auto Care - Alexandria
This business was thorough, professional, and they were able to get my vehicle in last minute to diagnose and fix my air conditioning as well as another urgent issue with my front suspension. They provide an incredibly detailed and comprehensive report of inspection, and even lent me a vehicle while mine was in the shop. I will definitely be returning for all of my regular maintenance requirements.
Hi Bailey, Thank you for your review! Great to hear that the Alexandria crew was able to get you in for an appointment the same day! The comprehensive maintenance report is super helpful! Your loyalty means the world to us. -Your Craftsman Team