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Mohamed Niang
6/23/2022
Craftsman Auto Care - Sterling/Cascades
Amazing and very detailed service !
Mike Briggs
6/23/2022
Craftsman Auto Care - Mclean
Very impressed with all facets of this company. They’re patient, courteous and I loved the comprehensive report I received that clearly explained the good and the bad with my auto before I authorized the work. Highly recommend.
John Beresny
6/22/2022
Craftsman Auto Care - Merrifield
Excellent, quick service, and good communications. I had engine trouble with my car which caused it to repeatedly stall and generate multiple error codes.They took my car in on Monday morning without a scheduled appointment, had a complete diagnostic workup and quote by noon that day. They answer their phones immediately with very transparent and good communications to keep you informed. They procured the need parts and completed the multiple repairs on the same day I authorized the work and it was ready for pick up the same day. The prices are not low, but they are fair relative to the range of the market of other shops in the local area. So far so good with the repairs.
Hi John, Thank you for your review! Thank goodness the Merrifield crew was able to help you with your engine trouble- those error codes can be so pesky! Glad they could get everything done for you so quickly! We truly appreciate your business. -Your Craftsman Team
Danielle foisy
6/22/2022
Craftsman Auto Care - Alexandria
Very professional and efficient team. Highly recommend
Hi Danielle, Thank you for the stars! Glad the Alexandria team was able to help get you in and out quickly! -Your Craftsman Team
Gita Dyal
6/22/2022
Craftsman Auto Care - Fairfax
I took my car for maintenance. The shop was very busy but Andrew made it possible to take care of my car the same day. He is extremely knowledgeable cool and collective. I have since recommended friends to go to Craftsman and I will be coming back.
Hi Gita, Thank you for the stars! Great to hear that Andrew was able to squeeze you in on the same day! We really appreciate your business. -Your Craftsman Team
Surrendra Mangru
6/22/2022
Craftsman Auto Care - Fairfax
I took my car for service and Andrew took good care of me. He had my rack and pinion fixed. I thought my battery was bad he checked it and said it was good. He saved me from spending extra money. I will certainly take my vehicle to craftsman auto care if ever I have future problems, once Andrew is still there. His customers relations skills are excellent
Hi Surrendra, Thank you for the stars! Its great to hear that Andrew at the Fairfax shop was able to provide you with such good service. We always strive to find ways to save our customers as much money as possible. We truly appreciate your business. -Your Craftsman Team
VerNelle Hall
6/22/2022
Craftsman Auto Care - Fairfax
Hi VerNelle, Thank you for the stars! We appreciate your business. -Your Craftsman Team
J. Alan Barnes
6/22/2022
Craftsman Auto Care - Alexandria
Thank you for your stars, J Alan! We appreciate you and your business! -Your Craftsman Team
Anonymous
6/22/2022
Craftsman Auto Care - Mclean
Appreciate the pleasant, efficient personnel and thorough explanation of work being done.
Winnie Akers
6/22/2022
Craftsman Auto Care - Mclean
Terrific customer service and time explaining what was being done. Car purrs.