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Jessica L
6/10/2022
Craftsman Auto Care - Mclean
I just received the nicest surprise today when I brought my BMW X5 in for an annual tire rotation - it was free! I still can't believe it, but what a great way to earn my business. Needless to say, I will be back. Thank you for your friendly, honest, and prompt service.
William Gammon
6/10/2022
Craftsman Auto Care - Fairfax
My car broke down when I was out town. The craftsman auto shop was right across the street and I had my car towed in their shop for repair. They let me know what the problem was, and after ordering the parts the next day I was on my was on back home. Thanks Craftsman Auto Care for getting me back on the road.
Bill Jones
6/10/2022
Craftsman Auto Care - Chantilly
This organization has always been competent, and professional. It doesn't matter whether we spend $2 or $2000, the service is always top notch. They work on my Chrysler, Cadillac, and Porsche with a level of expertise that is second to none.
Yewelll Adams
6/9/2022
Craftsman Auto Care - Sterling/Cascades
Reggie Forster
6/9/2022
Craftsman Auto Care - Sterling/Cascades
John Sweazen
6/9/2022
Craftsman Auto Care - Fairfax
This was the first time bringing my Wrangler in to Craftsman Auto Care. My daughter had the vehicle at school out of state and allowed the State Inspection to lapse. Craftsman was able to get the Jeep inspected the same day. The staff was friendly and met or exceeded all of my expectations. The vehicle service was completed on-time as well.
Samira A. Karam
6/9/2022
Craftsman Auto Care - Fairfax
Excellent service and excellent staff
Joyce Eanes
6/9/2022
Craftsman Auto Care - Sterling/Cascades
Staff were very professional and told me exactly what was needed to be done to me vehicle.
Karen Arias
6/8/2022
Craftsman Auto Care - Fairfax
Went for an inspection and tire balance, the inspection provides a great report of what needs to get fixed now or future. Went back for reinspection and they were going to take 5 hours to get it done... with an appointment. No thanks
Hi Karen, Thank you for the stars! Its great to hear that the Fairfax crew took such good care of you and your car! The detailed health report is so helpful to have for your records! We appreciate your business. -Your Craftsman Team
M & K
6/8/2022
Craftsman Auto Care - Chantilly
Service is always as hoped- polite, professional, and polished! The team had an issue with the parts being sent in and worked to remedy the situation as best they could. I was so impressed with the approach to "find a way" and get the job done. As a customer I couldn't ask for more, when the unexpected happened on their end Craftsman found a way to get the job done and to get it done right.