Christina Andrasz
6/7/2022
Craftsman Auto Care - Merrifield
Stellar service. Extremely prompt and kind. I highly recommend them for all of you cars needs! Services: Air & cabin filter replacement, Oil change
Hi Christina, Thank you for the review! Your recommendation to others means the world to us. -Your Craftsman Team
sharon schafer
6/7/2022
Craftsman Auto Care - Merrifield
Hi Sharon, Thank you for the review! Your business means the world to us. -Your Craftsman Team
Chris Kavanagh
6/7/2022
Craftsman Auto Care - Merrifield
Had two different tires pick up nails in the last month. Shop was able to get me in right away both times and repair both tires Service: Tires
Hi Chris, Thank you for the stars! Thats the worst that you got a nail in your tire!! Thank goodness the Merrifield crew was able to help you with the fix. -Your Craftsman Team
Charles Dollar
6/7/2022
Craftsman Auto Care - Merrifield
While they're very nice and I love the way more advanced assessments and technology, they kept my vehicle for almost 5 days. After my suspension failing a safety Inspection, I signed off on a replacement only for them to damage an axle and other parts of the suspension. They also never did the emissions inspection I asked for and when I went back asking about this, they claimed they needed to take it to another shop.
Hi Charles - We had tried reaching out to you multiple times during the time of this review, and we were unable to reach out to discuss this situation. If you'd like to speak on this further, give us a call at (703) 646-8270. Thank you.
Israel Rodriguez
6/7/2022
Craftsman Auto Care - Merrifield
Friendly assistance and their send and their send a through report on any potential issues and how to fix them. Plus the waiting room and bathroom pretty nice.
Hi Israel, Thank you for the stars! Great to hear that you found the accommodations to be cozy. The health maintenance report is great to have for your files! We truly appreciate your business. -Your Craftsman Team
Lokta sophat
6/7/2022
Craftsman Auto Care - Merrifield
Hi Lokta, Thank you for the review! Your business means the world to us. -Your Craftsman Team
Kaede Schoeneck
6/7/2022
Craftsman Auto Care - Merrifield
Always love the folks here. Super professional and friendly and get the job done! Services: Vehicle Inspection, Air conditioning
Hi Kaede, Thank you for the review! Its great to hear that the Merrfield crew took such good care of you and your car. We appreciate your business! -Your Craftsman Team
Anthony Opulencia
6/7/2022
Craftsman Auto Care - Merrifield
Hi Anthony, Thank you for the stars! We appreciate your business. -Your Craftsman Team
Freda Campbell-Brobbey
6/7/2022
Craftsman Auto Care - Merrifield
Hi Freda, Thank you for the stars! Your business means the world to us. -Your Craftsman Team
Russell Hagood
6/7/2022
Craftsman Auto Care - Sterling/Cascades
I was first pleased with the friendliness of the personnel, Andrew and I are on a first name basis It was great to get a complete explanation of both diagnosis and remedy of my service issue The repair was fast and professional
