Home » Testimonials
Whitney Houston
5/28/2022
Craftsman Auto Care - Mclean
What wonderful people! Quick and friendly service and such a happy workplace. First time and will be back - thank you!
Ryan Harting
5/28/2022
Craftsman Auto Care - Sterling/Cascades
Steve hooked me up. Be sure to ask for him. I received a faulty oil change from a rival auto care shop and Steve and the team at Craftsman hooked me up. Their service was prompt and the customer service was impeccable. I’ve found a new spot for my vehicle service needs.
Hi Ryan! Thank you for the review! Its great to hear that Steve took such great care of you. Your business means the world to us! -Your Craftsman Team
Robyn Reynolds
5/28/2022
Craftsman Auto Care - Mclean
I have been here several times, more often in the last few weeks for the 2009 Hyundai Sonata. They worked with me to resolve the issue each time, were patient and respected my time and schedule as well as their own.
Spencer Shabshab
5/28/2022
Craftsman Auto Care - Mclean
Awesome guys, transparent and capable. Saved me money by evaluating which of my installed hardware was still in good condition after an accident.
Donald Leas
5/28/2022
Craftsman Auto Care - Chantilly
very friendly, very helpful, and kept you informed as they worked on you vehicle
Ty Brickhouse
5/27/2022
Craftsman Auto Care - Merrifield
Drew and the team were responsive, thorough, and transparent. I felt like I was given a fair quote and the turnaround time was quick. I received text updates from the Craftsman point of contact via text. Communicating with them was a breeze. I was metroing to Craftsman and running a bit late to pick up my car. They assured me they wouldn't close early. I arrived before 6 and the gentleman Kerrion at the desk was courteous and friendly, despite me rolling in within minutes of closing. Craftsman Auto came recommended by my colleagues. Getting my tires and car serviced at Craftsman was a painless experience and the staff was friendly. Thank you Drew, Kerrion, and the staff at Craftsman Auto!
Hi Ty, Thank you for the stars! We always strive to make sure our clients feel as if we are clear and transparent through the entire process! Its great to hear that Drew, Kerrion, and the rest of the Merrifield crew took such good care of you. We truly appreciate your business. -Your Craftsman Team
Maria Zamora
5/27/2022
Craftsman Auto Care - Sterling/Cascades
Hi Maria, Thank you for the review! Your business means the world to us. -Your Craftsman Team
Chris Carty
5/27/2022
Craftsman Auto Care - Sterling/Cascades
Hi Chris, Thank you for the review! Your business means the world to us. -Your Craftsman Team
Keith Furia
5/27/2022
Craftsman Auto Care - Fairfax
Fast, friendly, and most important HONEST!
Hi Keith, Thank you for the stars! Fast, friendly, and honest- thats what we strive for!! Your business means the world to us. -Your Craftsman Team
Carrie
5/27/2022
Craftsman Auto Care - Sterling/Cascades
Excellent customer service, knowledgeable technicians, good communication, and convenient location. I'll be coming back the next time I need my car serviced. Forget the dealer!