Home » Testimonials
JBPBlobEyeSTi
5/3/2022
Craftsman Auto Care - Chantilly
Great Experience, Quick & Easy
Hi JBPBlobEyeSTi, Thank you for the review! Your business means the world to us. -Your Craftsman Team
Cinthya Rodriguez
5/3/2022
Craftsman Auto Care - Chantilly
Awesome customer service! Very helpful and polite!
Hi Cynthia, Thank you for the review! Its great to hear that you enjoyed your visit to the Chantilly location. Helpful and polite- thats what we always strive for! Your business means the world to us. -Your Craftsman Team
Chris Gordon
5/3/2022
Craftsman Auto Care - Fairfax
I went in for a simple oil change, which they did in a timely manner. Even for simple stuff, auto repair places can be hit or miss, so I figured I’d take the time to say these guys were good. Their vehicle inspection was surprisingly comprehensive for a quick oil change and they documented everything. That was helpful even if nothing is wrong — ie tread depth on the tires, level of brake pad wear. I watched my car up on the lift. They definitely checked everything they said they did. I didn’t feel it was a way to upsell you into paying for something unnecessary. They suggested some service I could consider doing in the future, explained why, but didn’t try to push me into it. They noticed I needed a new battery, which didn’t come as shock to me, and sold it and installed it for a good price. Oil change was also priced well. They seemed knowledgeable and friendly. Store was clean. All in all, good value, good service.
patrick moore
5/3/2022
Craftsman Auto Care - Fairfax
Drew helped tremendously with my inspection. I knew i had a few issues coming in, but he resolved them in an efficient manner and got me on the road without any unnecessary time or expense. Thank you!
Kristine Gagarin
5/2/2022
Craftsman Auto Care - Fairfax
Kind staff and accommodating.
Joy Kizha
5/1/2022
Craftsman Auto Care - Chantilly
Tech was really nice and went over with the pending issues. Team were very honest in providing suggestions. Saved me a lot of money for now. I will go again to them to take care of my other pending service.
Hi Joy, Thank you for the stars! It's great to hear that the Chantilly team took great care of you and your car during your visit. We always do what we can to save our customers as much money as possible! Your loyalty means the world to us! -Your Craftsman Team
sabrina yoon
5/1/2022
Craftsman Auto Care - Fairfax
I needed a quick same day service, expecting the need to order a part. They were not only professional, but very friendly and quick to fix my car. Didn’t even had to order a new part. Would definitely return and recommend to othets!
Happy Customer
5/1/2022
Craftsman Auto Care - Chantilly
I have been working wit Matt Curry and his Crew of Automotive geniuses for 20 plus years. They always work hard to keep my cars going and stay up on the newest and best equipment, I really like the pictures wit explanations. Great stuff!
Bill Peterson
5/1/2022
Craftsman Auto Care - Fairfax
Excellent Service
Stewart Littel
4/30/2022
Craftsman Auto Care - Alexandria
This shop is awesome! They send you a very detailed report of your vehicle and help you to make a decision of the work you want to do, based on your needs. They do not pressure you into performing unnecessary repairs. They also have the cleanest waiting area and customer restroom that I have ever seen at an auto repair shop. I will be referring all of my neighbors and local friends and family to this business!
Hi Stewart, Thank you for the stars! Glad to hear that you loved that inspection report! We always strive to be upfront and honest with our customers about what repairs are necessary vs ones that can wait. Your recommendation to others means the world to us! -Your Craftsman Team