Home » Testimonials
Ha
4/16/2022
Craftsman Auto Care - Merrifield
Front desk folks were great and digital report was very helpful. But after declining additional services beyond oil change and tire rotation they just set my car down and closed the hood it seems. A plastic engine cover was left out (not a big deal) and my radiator coolant reservoir was not placed back into its mount. It was just set leaning on the hoses and general compartment. I had high hopes based on other reviews.
Hi Ha - We've tried multiple times to reach out to you to discuss this situation and make it right, but have been unable to get ahold of you. If you could please give our district manager Richard a call at your convenience, that would be appreciated: (301) 988-5596.
Wilfredo Baas
4/16/2022
Craftsman Auto Care - Fairfax
Excellent service
Doug Bailey
4/16/2022
Craftsman Auto Care - Fairfax
Can count on Craftsman to get it right
Nancy Chiu
4/16/2022
Craftsman Auto Care - Mclean
Chris the manager there is prompt and efficient and kind to customers.
Tom Dagostino
4/16/2022
Craftsman Auto Care - Mclean
Up front and transparent. The service was just as stated. They solved the problem and kept me fully informed. Steve at the front desk was very easy to deal with and quite knowledgeable.
Dylan Rodgers
4/15/2022
Craftsman Auto Care - Sterling/Cascades
Tom took great care of our vehicle and was very knowledgeable and super nice, Craftsman just opened up and will recommend this shop to all my family and friends in the area, the store is very clean as well.
Shannon Lowe
4/15/2022
Craftsman Auto Care - Sterling/Cascades
Very clean/nice place, didn't pressure me. Informative & patient. Cool picture diagnostic sent via txt.
Sandra
4/15/2022
Craftsman Auto Care - Mclean
Great service when my car needed it. Friendly, reliable, and fast. Great to do business with you!
Kevin Vasquez
4/15/2022
Craftsman Auto Care - Fairfax
Awesome job very communicative
Stacey Marks
4/15/2022
Craftsman Auto Care - Fairfax
Excellent service!