Testimonials

Always receive excellent work

We always bring our vehicles to Craftsman mclean. They give us honest advise and no pressure on deciding what repairs/maintenance to make at the time. Will continue using them for all our auto needs.

This doesn’t happen. I brought the car in for a problem. They hoisted it up on a lift, checked it carefully and found no problem. They checked and adjusted tire pressure and, with a smile, told me- no problem, no charge. Really? How often does that happen? I’m a dedicated customer.

Came here for the first time due to the amazing reviews and was not disappointed. I dropped my car off at 9am and was able to pick it up in roughly 4 hours. If you’re looking for mechanics who will look out for your best interest, look no further!! Shout out to Drew and James for taking such good care of me and my car!

Great customer service and very efficient. Highly recommend

Great service!

I contacted Craftsman to inquire about having a pre-purchase inspection completed on a vehicle I was considering buying. They were able to schedule an appointment to drop the car off within an hour of me calling! The service advisor I worked with was very helpful in explaining what all was to be completed during the inspection. The inspection was completed in a timely fashion and I received the results and recommended service/repairs sent directly to my phone and email. The results of the multi-point inspection process were clearly laid out in a green/yellow/red-light format, indicating what items were good to go and what items needed to be addressed sooner rather than later - this report also included pictures. I appreciate Craftsman thorough inspection of my vehicle and the analysis provided thereafter - I will definitely be using them again in the future!

Been there for a track inspection, tire change and adjust the camber. They are super nice and good communication. Will definitely come back here.

I contacted Craftsman to inquire about having a pre-purchase inspection completed on a vehicle I was considering buying. They were able to schedule an appointment to drop the car off within an hour of me calling! The service advisor I worked with was very helpful in explaining what all was to be completed during the inspection. The inspection was completed in a timely fashion and I received the results and recommended service/repairs sent directly to my phone and email. The results of the multi-point inspection process were clearly laid out in a green/yellow/red-light format, indicating what items were good to go and what items needed to be addressed sooner rather than later - this report also included pictures. I appreciate Craftsman thorough inspection of my vehicle and the analysis provided thereafter - I will definitely be using them again in the future!

So far FRONT DESK are very accommodating and helpful esp DELONTE. Haven't gotten the car yet schedule for tune up. But place is clean and very accessible... SO FAR I CAN RECOMMEND THIS PLACE