Testimonials

Very knowledgeable, a absolute time travel in comparison to most repair shops and dealership service centers. Light years ahead of the industry !

First time coming to this location and let me tell you I will never take my vehicle anywhere else, this repair shop is very clean, very nice people working there. Im so amazed with my experience there and the health inspection that they sent to my phone and email. Wish I could get them 1000 stars. You’ve earned a customer forever.

Wonderful service and excellent front office care. Thank you for taking the tine to assist with all of my concerns!

Great work. Good price. Front brakes and rotors replaced and it took over 3 hours. Only complaint.

I had been emailing with Ray who is very nice about a separate issue (my car vibrating while driving no matter what) so I was going to bring it in on Saturday. Unfortunately I got 2 flat tires on my way to work. I called Craftsman Auto McLean and spoke with Steve who was very nice and explained what happened and how I was going to bring my car in on Saturday. He told me if I could have the car towed there by 12pm he could order 2 tires and have them replaced which I did. He was communicative throughout the day informed me about the price and was able to give me a discount! Around 2-2:30pm Chris called me to let me know my car was ready. Everybody was super nice and understanding with all the questions I had! I will definitely take my car there from now on!!

Dependable folks at Craftsman. Detailed exams of my car, good advice for maintenenace.

We've never had such a positive experience at an auto repair shop before. This was our first time going to Craftsman Auto Care and we were not sure what to expect. I am very satisfied with their transparency and honesty. We found a new auto care shop! Highly recommend.

I had 3 issues with the vehicle to check out and they were each addressed promptly and efficiently. They are very professional and pleasant to deal with.