Testimonials

Amazing customer service!!! Polite, responsive and takes time to provide detailed explanations of what issues are.

These guys are really about their business! Very professional and friendly individuals! Time services is Phenomenal and pricing was fair. They provided first class work. They are definitely my go to now!

Great to work with every time!

Went in for an oil change and I feel like I left knowing more about my car than when I went in. Very professional, the place looks clean and organized, and the team was quick to respond and more than helpful. Will be bringing in my other car and using your services during my time here!

These guys are by far The Best in the business! Courteous, conscientious, efficient, and most importantly, the most skilled mechanics around. They just never give less than 110%.

Craftsman has a good reputation among the car clubs in DC as a place (regardless of location) where you can get good service. Leesa Thew at the Alexandria location is very accommodating and will make the effort to ensure your experience is a good one.

Excellent customer service. They were prompt in notifying me of issues, clear in their description and frank with their determination of issues being a safe driving issue or not (or just being a nuisance). I had interactions with three od the employees and all were professional and courteous. I will return.

Excellent service! Steve, the mechanic who worked on our car, was great to work with. Communication was great, and he gladly worked with our insurance company. I highly recommend Craftsman Auto Care.